3393RP
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3393RP
A musician and her $30,000 cello were removed from the return leg of a round trip AA flight because her cello was ostensibly too big for the seat she had purchased for it. The cello apparently grew between the outbound and return flights, because no mention was made of the offending instrument on the outbound leg.
AA's explanation is pretty weak:
“A passenger on flight 2457 from Miami to Chicago was traveling with her cello. Unfortunately, there was a miscommunication about whether the cello she was traveling with met the requirements to fit onboard the particular aircraft she was flying, a Boeing 737.
We rebooked our passenger on a flight the next morning on a larger aircraft, a Boeing 767. We provided her a hotel and meal accommodations for the inconvenience. We apologize for the misunderstanding and customer relations has reached out to her.”
I'm not an expert on this, but I'm pretty sure the seat width, seat pitch, and aisle width on AA 737s and 767s are identical. If they differ, it's not by more than an inch or two. American needs a better PR Prevaricator.
A person traveling with the musician that stayed on the full flight noted after she and the cello were removed, the two seats were taken by two apparently overbooked passengers.
http://www.foxnews.com/travel/2018/...ht-after-buying-seat-for-her-30000-cello.html
AA's explanation is pretty weak:
“A passenger on flight 2457 from Miami to Chicago was traveling with her cello. Unfortunately, there was a miscommunication about whether the cello she was traveling with met the requirements to fit onboard the particular aircraft she was flying, a Boeing 737.
We rebooked our passenger on a flight the next morning on a larger aircraft, a Boeing 767. We provided her a hotel and meal accommodations for the inconvenience. We apologize for the misunderstanding and customer relations has reached out to her.”
I'm not an expert on this, but I'm pretty sure the seat width, seat pitch, and aisle width on AA 737s and 767s are identical. If they differ, it's not by more than an inch or two. American needs a better PR Prevaricator.
A person traveling with the musician that stayed on the full flight noted after she and the cello were removed, the two seats were taken by two apparently overbooked passengers.
http://www.foxnews.com/travel/2018/...ht-after-buying-seat-for-her-30000-cello.html