Outlook labels, menus, and Outlook folder names on Windows 10 Outlook are suddenly all in Vietnamese!

Crashnburn

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I looked up this problem on the MSN help page. They say to use the web version of Outlook to change the language to English, but the language was already English. I still restarted Outlook and I still have the problem, both the web version and the app. It also showed up on my iPhone.

Has anyone else encountered this problem and solved it?

I tried to find outlook.exe on my PC (Windows 10) and search couldn't find it.?

I'm not really up to learning Vietnames just so I can use Outlook!

Thanks
 
你有系统备份吗?

Bạn có bản sao lưu hệ thống của mình không?
 
30% of MicroSlop code is written by AI.
Probably the AI had a national identity crisis and identified as Vietnamese.

Or it's an Iranian cyberattack.
 
To fix Microsoft Outlook changing languages, adjust settings in the app or via the web. In Classic Outlook, go to File > Options > Language to set your preferred language. For New Outlook/Web, click Settings > General > Language and time. If the issue persists, ensure Windows system language settings match your preference.
 
To fix Microsoft Outlook changing languages, adjust settings in the app or via the web. In Classic Outlook, go to File > Options > Language to set your preferred language. For New Outlook/Web, click Settings > General > Language and time. If the issue persists, ensure Windows system language settings match your preference.
I tried that already, and no joy.
 
Further update.
Monday, I discovered that someone had attached Mozilla's Thunderbird to my Outlook. Some research showed that when that happens languages sometimes get changed. When I tried to remove Thunderbird, Windows told me that service wasn't available.

I don't know if they are related, but I got an email from someone wanting $500 in Litecoin to keep him from sharing my sensitive information. He displayed my email sign in password. I didn't think to immediately change it, but someone did, then deleted my phone number and changed the alternate email to an address ending in ".cc".

Additionally, my computer was completely compromised. I've locked all of my accounts, changed their numbers, and canceled all my credit cards, and asked for replacements.

I'm still locked out of my email. I've followed all of the steps that Micro$oft prescribes, including the Micro$oft Authenticator. When I try to enter the code from the Authenticator, it says that it has a problem and try again. I've tried again and again, and no luck.

I just ran a system file check - sfc /scannow in an administrator DOS Window and it didn't find any problems.

I have created another email account to get security passwords, but the original email security password would be sent to the: ".cc" address. Luckily, the new Outlook's labels are in English.

I am open to ideas.
 
I just ran a system file check - sfc /scannow in an administrator DOS Window and it didn't find any problems.
If you did this in an attempt to clean out viruses, that's an ineffective approach. What you did is good if you have problems caused by a failing drive or something else that caused data corruption, but it's not a virus search/eradicator.

You said, "my computer was completely compromised", but It's not clear to me that anyone got into your local computer. You say they got into your online email. From there they can do a lot of damage to other online accounts that use that email as the contact address, especially if the email is also the userID. Sounds like you've already taken steps to limit that damage, though I don't know exactly what you mean by "locked all my accounts". In general, any online account that has a "Forgot password?" option that will send a reset code to your hacked email address is currently vulnerable. If they use two-factor authentication where you also need to enter a code sent to your phone, that's better, but not foolproof. You should be trying to identify all such accounts and change the associated email address to one that has not been compromised. Whatever "locked" means, you need to ensure that the bad actor can't unlock them using whatever compromised access they control.

If you do suspect that your local computer has also been infected with some kind of malware (again, it's not clear to me that it has been), then you need to do something more than a system file check. There are jillions of anit-malware tools to choose from, and all have strengths and weaknesses. Malwarebytes is a decent choice, and they have a free scanner that I think is not nerfed compared to their paid tier: https://www.malwarebytes.com/mwb-home (click the yellow "Free download" button at the top-right).
 
Thank for taking the time to write this. I did a lot more than a system file check. I had Best Buy do their full set of scans on the computer and all they found were several remote access apps, which they deleted.

I accidentally wrote down the wrong Windows PIN when I changed it last night and couldn't log in today. And of course, the Microsoft Authenticator wasn't working correctly. I ended up reinstalling Windows after formatting my SSD. After flailing away after reinstalling Windows, somehow, I was able to log into my MSN browser. I still need to go into it and change the alternate email, as the current one still points to the ".cc" email address. I now have a much stronger password and will stay away from infected sites.

One more thing. All of the labels are now in English!
 
I now have a much stronger password and will stay away from infected sites.
Password strength is good practice but not a panacea. Unless you're a high-mucketymuck somewhere, bad actors aren't likely to be targeting you specifically, and even if they are, they're unlikely to be trying to hack you by brute-force guessing your password, which is really the only thing that a "strong password" protects against.

There are far more likely ways your password will get stolen, and for all of these ways, the strength of your password is irrelevant. Some examples:

1) Large website hacks: Bad actors manage to infiltrate some large organization's user access database and extract login credentials. Not only do these credentials allow access to user accounts at this org's website, but many people reuse the same login credentials at multiple sites, creating a cascading effect. So many sites have had this happen that almost every user who's been active online for more than a few years has been caught up in one of these hacks. You can check to see by entering your email address at https://haveibeenpwned.com/. The best defense here is to always use unique passwords for all your different accounts. The only practical way to do this is with a password manager, but those are high-value targets for bad actors, and there have been incidents and vulnerabilities associated with them, too.

2) Social engineering: Some smooth-talker gets you on the phone manages to convince you of their trustworthiness and gets you to give up your login credentials (or, more commonly these days, they already have part of your credentials and use this method to get you to give them the two-factor authentication code that gets sent to your phone to complete an account password change process to lock you out of the account going forward).

3) Phishing: You get an email from a bad actor with some enticement to click on a button that takes you to a website that looks like a legit login website for some business or organization you have an account with, and enter your login details, which the bad actor captures.

4) Malware: You somehow end up on a website that surreptitiously installs malware on your local computer, which can surreptitiously extract and transmit data back to the bad actors, such as capturing URLs visited and data entry made, which can include login credentials.
 
I don't remember the site, but I was warned and clicked anyway.
I chatted with M$ help for about 3 hours last night.
The first guy took 2:45 and didn't get me much in the way of help. He was about as useful as a bucket of warn spit.
The second guy got me a usable link for an account recovery form and even called to make sure I was able to fill it out. He also said not to try to login to M$N for 48 - 72 hours. My alternate email account is only available on my phone but works.

He got into my Amazon account, two credit union accounts, my Xfinity account, my PayPal account, and tried to get into my NextDoor account. Luckily, they didn't touch any of my investment accounts, but they are all locked down from online access and all the account numbers have been changed.

I don't know where the cc.cc domain is located, but I was able to recover his name from my M$N account.

It turns out Micro$oft seems to keep track of (at least) all your password change activity.
 
Micro$oft didn't restore my account. They said they permanently suspended it, but as far as I can tell, it's still available. I'm transitioning to a different email address and mostly use the old one to see if I'm still being hacked. Today, believe it or not, someone from Nigeria hacked my AvSim account. As soon as I saw that, I requested my account be closed.

I guess it's not a matter of being paranoid, it's a matter of being paranoid enough.
 
I had one happen to me just today. I'm arguing with TurboTax over a charge they tricked me into. I vented about it on LinkedIn and got a message from (allegedly) their social media team to contact them at a @intuit.com email address. Sent a message, took about 12 hours to get a response. Something akin to "we'd love to help. Please go to this page to give us authorization to look into this further." It was a Google Form asking for some pretty specific information. Clear scam. However, they went to great lengths to make everything look legitimate all the way down to all the intuit.com and @intuit.com links. I can spot scams really easily but it's getting harder out there.
 
I had one happen to me just today. I'm arguing with TurboTax over a charge they tricked me into. I vented about it on LinkedIn and got a message from (allegedly) their social media team to contact them at a @intuit.com email address. Sent a message, took about 12 hours to get a response. Something akin to "we'd love to help. Please go to this page to give us authorization to look into this further." It was a Google Form asking for some pretty specific information. Clear scam. However, they went to great lengths to make everything look legitimate all the way down to all the intuit.com and @intuit.com links. I can spot scams really easily but it's getting harder out there.
I'm getting someone faking Amazon very convincingly. Anymore, I call Amazon instead of clicking the link. The most recent one was disabling two factor verification. Why would I want to do that after that account was hacked and $3K+ fraudulent purchases were made?
 
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