Starlink speed limit nerfing

You are paying for the 250 dollar a month plan then?
I am. I'd still like it to work in N numbers other than my own. The capricious gnomes at starlink now have reason to kill my service at random and that feels bad -- if indeed that's why they wanted the info.
 
AOPA sent a letter to Elon, yesterday:

AOPA Senior Vice President of Government Affairs and Advocacy Jim Coon said that “Starlink connectivity has enabled pilots to maintain continuous access to weather information, flight planning resources, operational coordination, and emergency communication pathways in regions where traditional connectivity is limited or nonexistent.”

Coon pointed out that many pilots around the world purchased Starlink equipment “in good faith based on the expectation that the service would remain economically viable for the general aviation sector,” but that the “recently announced subscription rate increases... create a pricing structure that will place the service beyond the reach of a significant portion of the global general aviation community.”

In the letter, AOPA requested “that SpaceX consider engaging with representatives of the global general aviation community to explore a revised framework that preserves accessibility,” and said that “if the current pricing structure remains unchanged, a large portion of the installed general aviation user base will likely be forced to discontinue service despite having already invested in the necessary hardware infrastructure. Such an outcome would slow adoption across the sector and diminish the network effects that have contributed to Starlink’s rapid success.”

The letter:

 
AOPA efforts are getting some press but not sure that gets us anywhere. I've gone back and forth with Nick Seitz, Starlink Global Head of Aviation, on LinkedIn. He is not budging. SpaceX is in the middle of their IPO process. A few significant actions against them from federal agencies would certainly motivate them to fix this issue. If enough pilots filed complaints with the FCC and FTC about this aggregious bait and switch, they would have to divulge these legal/financial risks to prospective investors and most likely cave. If one files with the FCC, they are bound by law to answer within 30 days. I've already filed the following with the FCC and the FCC has already notified Starlink that they are bound to respond. This took me about 5 minutes - PLEASE FILE YOUR OWN COMPLAINT AS WELL!

I am filing this complaint against SpaceX / Starlink for deceptive marketing and unfair billing practices specifically targeting general aviation customers.

Starlink maintained an official support page on their website explicitly recommending service plans to general aviation pilots. This page constituted direct, targeted product guidance that aviation customers — including myself — reasonably relied upon when making purchasing decisions. An archived copy of this page, captured November 7, 2025, is available at:

In reliance on Starlink's own official recommendations, aviation customers purchased Starlink hardware (typically $300–$600+) and subscribed to the plans Starlink itself directed them to. Starlink subsequently:
1. Raised aviation-tier plan prices by approximately 500%
2. Reduced included monthly data from 100 GB to approximately 20 GB — an ~80% cut
3. Removed the specific plan options they had recommended to general aviators
4. Provided inadequate advance notice and no meaningful remedy for customers financially committed through hardware purchases they cannot recover

This is a textbook bait-and-switch: Starlink used targeted official marketing to induce hardware purchases and subscriptions, then materially and dramatically altered the service terms once customers were locked in. Customers who followed Starlink's own guidance now face the choice of paying vastly more or abandoning hardware bought in direct reliance on Starlink's representations.

I request the FCC: (1) investigate Starlink's conduct under applicable broadband transparency and consumer protection rules, (2) require Starlink to provide a written response and proposed remedy.

SpaceX / Starlink | 1 Rocket Road, Hawthorne, CA 90250 | starlink.com

INSTRUCTIONS:
How to File an FCC Complaint — Step by Step
  1. Go to consumercomplaints.fcc.gov
  2. Click "Start a New Complaint"
  3. Under service type, select "Internet"
  4. Under issue type, select "Billing" or "Service Issues" — you can also select "Other"
  5. Fill in Starlink/SpaceX as the provider (FCC ID: SES-LIC-20161115-01049 if needed)
  6. Paste your complaint text above
  7. Submit — you'll get a confirmation number, and the FCC is required to forward it to Starlink, who must respond

Tip: The FCC complaint process specifically triggers a mandatory response from the company, unlike FTC complaints. This means Starlink must reply to you in writing — which is valuable on its own.

I will also start a new thread so hopefully more people will take action
 
I am all for you Americans trying the FCC route.

CRTC up here just says contact your provider on their website (thanks awfully). However, I did find they do have a complaints form:


Might as well make a complaint but the wording of our Canadian site clearly is for things like billing irregularities rather than the sudden change in terms of service.
 
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I’ve tracked three enterprise outages in the last month, and many slow downs. They have some real work to do now that they’ve solved the low hanging fruit problems and have a very vocal installed base with billion dollar contracts. That’s not GA.

As much as folks want to ignore physics, moving objects require more processing to orchestrate - see Doppler. They may have decided the cutoff from easy orchestration to hard was 100 mph. Aka, if the beam footprints are 2 miles wide, then handing off every minute starts adding up.
 
As much as folks want to ignore physics, moving objects require more processing to orchestrate - see Doppler. They may have decided the cutoff from easy orchestration to hard was 100 mph. Aka, if the beam footprints are 2 miles wide, then handing off every minute starts adding up.
As far as I could tell, the average time between handoffs is about four minutes and, given that the satellite itself is going 17,000mph, the 100mph plane would change that by plus or minus 2-3 seconds. Doppler shift at 17,000mph is 0.0025%, which is already a rounding error of zero. Adding another 0.00000014% for the speed of the piston single[1] won't change that. But, I'm listening. Show your math if you think otherwise.

[1] I may have to get stickers for the 172 cautioning pax to adjust their watches by 0.00000014% to account for time dilation during the flight.
 
As far as I could tell, the average time between handoffs is about four minutes and, given that the satellite itself is going 17,000mph, the 100mph plane would change that by plus or minus 2-3 seconds. Doppler shift at 17,000mph is 0.0025%, which is already a rounding error of zero. Adding another 0.00000014% for the speed of the piston single[1] won't change that. But, I'm listening. Show your math if you think otherwise.

[1] I may have to get stickers for the 172 cautioning pax to adjust their watches by 0.00000014% to account for time dilation during the flight.
I haven’t dug in outside of accepting their word that mobility launched a year after fixed terminals because they needed to account for the Doppler shift. But your assumption that the plane and satellite are moving relative to each other is missing the change in relative motion every second that the beam signaling needs to account for. My point is it is a vector, not scalar, math issue. And likely a harder issue at 450 kts which is where their focus is. With another element being how much of the processing is in the terminal vs satellite vs orchestration layer but would guess it’s all three.
 
Related: The elimination of low speed streaming in motion hits a much bigger community than us.

 
I haven’t dug in outside of accepting their word that mobility launched a year after fixed terminals because they needed to account for the Doppler shift. But your assumption that the plane and satellite are moving relative to each other is missing the change in relative motion every second that the beam signaling needs to account for. My point is it is a vector, not scalar, math issue. And likely a harder issue at 450 kts which is where their focus is. With another element being how much of the processing is in the terminal vs satellite vs orchestration layer but would guess it’s all three.
It would appear that my math was right, but that a shift of that order is still meaningful for satellite speeds.


Still nothing to suggest that 'terminal in motion speeds' in the hundreds of miles an hour range make any difference whatsoever. The doppler adjustments are made for the entire 15 mile wide cell, not for the speeds of terminals within a cell.

I can think of only one technical reason why an in motion dish would be harder than a static dish, but since starlink has never advanced it as an excuse, it seems unlikely. So I'm back to this being a marketing/value extraction exercise, not a technical one.
 
I cut my teeth in the dark ages of the Internet. Some of y'all would have been absolutely aghast at what we used to pay for satellite internet service, and no the quality of that service. SpaceX built an entire space program from the ground up, and launched thousands of satellites, to bring what is apparently excellent service to the entire world, for a price that quite frankly is historically cheap.
 
I cut my teeth in the dark ages of the Internet. Some of y'all would have been absolutely aghast at what we used to pay for satellite internet service, and no the quality of that service. SpaceX built an entire space program from the ground up, and launched thousands of satellites, to bring what is apparently excellent service to the entire world, for a price that quite frankly is historically cheap.
You can say the same thing about the cable that brings TV and Internet into my house, compared to POTS phone service in the 80s. But I'm still gonna complain about it!
 
I cut my teeth in the dark ages of the Internet. Some of y'all would have been absolutely aghast at what we used to pay for satellite internet service, and no the quality of that service. SpaceX built an entire space program from the ground up, and launched thousands of satellites, to bring what is apparently excellent service to the entire world, for a price that quite frankly is historically cheap.
True, but you can say the same thing about flat screen TV's, PC's, cell phones, auto electronics, etc etc. If LG or Hisense had a monopoly and suddenly started charging $10,000 for a 55" TV that normally goes for $199, there would be a lot of ****ed off customers. I paid $5000 for my 55" plasma in 2005, adjust for inflation and it's about $10K now. Pilots were paying a very fair price on the Roam plan, and it's far less expensive for Starlink to service GA pilots than the $39 home internet plan they just introduced. It's just plain price gouging. BTW, I started on computers with a 300baud dial up modem that used to be outrageously expensive. I took FORTRAN courses on punched cards. I have personally benefited tremendously from advances in technology - but I wouldn't ever want to go back in time.
 
I have no idea what you mean by "normally" in this context. Starlink is a sui generis product and they're still figuring out the market. I don't think there's a "normal" for an industry that's only existed for a minute and is still rapidly developing.
 
Starlink is a sui generis product and they're still figuring out the market.
I don't disagree with you yet I still think "figuring out the market" is a very kind way of saying "throwing darts because they don't think before they act".
 
I have no idea what you mean by "normally" in this context. Starlink is a sui generis product and they're still figuring out the market. I don't think there's a "normal" for an industry that's only existed for a minute and is still rapidly developing.
I used the term "normally" to describe a mature market like TV's, not Starlink. Of course this is a developing market. But they have a pretty pitiful management team to set a price, advise customers to use a certain plan, then completely change the pricing and rules by more than 2500% (500% price increase, 500% data reduction). And they have proven that they are profitable on these plans, thus Starlink being the cash cow attraction in the IPO.
 
I don't disagree with you yet I still think "figuring out the market" is a very kind way of saying "throwing darts because they don't think before they act".
Facts

Current state, they don’t have viable competition in this space, so they are trying to max out what the market will bear. (The tv analogy doesn’t hold here because you can just buy anything else that is still $199). OneWeb is not going consumer, so that leave Amazon LEO hitting mobility next year (JetBlue). Those are the three legit LEO players. One more in the distance (2030) that I don’t see a point in taking seriously. Or, you know, Gogo BA/Satcom Direct is an option if you really want to see spicy pricing.
 
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I don't disagree with you yet I still think "figuring out the market" is a very kind way of saying "throwing darts because they don't think before they act".
Musk's motto is "Move Fast and Break Things". This attitude is entrenched across his businesses and was also entrenched in his leadership of the DOGE process.

It's just what he does, and has done for years. Anyone who is surprised by it simply hasn't been paying attention.
 
I used the term "normally" to describe a mature market like TV's, not Starlink. Of course this is a developing market. But they have a pretty pitiful management team to set a price, advise customers to use a certain plan, then completely change the pricing and rules by more than 2500% (500% price increase, 500% data reduction). And they have proven that they are profitable on these plans, thus Starlink being the cash cow attraction in the IPO.
I don't know what the company's profitability is, but I just learned in the other thread that it offers no fixed-price contracts. That's a pretty strong indication that they're still working out pricing and the price might change on you.
 
They are lead by a guy who acts ADHD. Their prices change all the time. And customer service is terrible a well known thing for many.

What is needs is some competition. Amazon might be slow to the game but I can see them beating SL on customer service and stability of pricing.
 
Expected? No they haven changed the plans mostly better from my point of view up till this move. Surprising after the fact? No.
I was about to write almost exactly the same thing, but you beat me to it.
 
Musk's motto is "Move Fast and Break Things". This attitude is entrenched across his businesses and was also entrenched in his leadership of the DOGE process.

It's just what he does, and has done for years. Anyone who is surprised by it simply hasn't been paying attention.

That's zuckerburg, but it is also true of musk. It's somewhat appropriate for smaller companies trying to find their way through the forest with little to lose and lots to win. Much less clear that it's useful in government or for $100B or trillion dollar companies where spending a couple million to analyze customer needs/preferences/mood would save hundreds of millions or billions in revenue and good will.
 
Musk's motto is "Move Fast and Break Things".

That mindset is often attributed to silicon valley entrepreneurs. Not sure if the "break things" part can be fairly applied to someone who built:

- The first successful EV automaker
- The first reusable booster rocket
- The first LEO satellite network
 
That mindset is often attributed to silicon valley entrepreneurs. Not sure if the "break things" part can be fairly applied to someone who built:

- The first successful EV automaker
- The first reusable booster rocket
- The first LEO satellite network
The "break things" part means taking large/bold steps with an acceptance that's some stuff's not going to work (and may in fact fail spectacularly). You then learn from what doesn't work and redirect appropriately in the process of reaching a goal. This approach is distinct from a more traditional/cautious approach of doing more analysis, more testing, and more trials on smaller scales with the intent of avoiding spectacular failures in the process of reaching a goal.

As you point out, the process can be successful. As Starlink customers are learning, it can also be painful. Regardless, the comment is fairly applied.
 
The "break things" part means taking large/bold steps with an acceptance that's some stuff's not going to work (and may in fact fail spectacularly). You then learn from what doesn't work and redirect appropriately in the process of reaching a goal. This approach is distinct from a more traditional/cautious approach of doing more analysis, more testing, and more trials on smaller scales with the intent of avoiding spectacular failures in the process of reaching a goal.

As you point out, the process can be successful. As Starlink customers are learning, it can also be painful. Regardless, the comment is fairly applied.
The break things part are more PR than reality. What they are doing is often rapid iteration. Breaking or not is secondary. I guess people think or likes to think break because of all the explosion Space X had on their road to where they are.

I think too much credit is given to the big tech/valley approach. It's not magic and I personally don't think it is the one and only way to make big things happen.
 
The "break things" part means taking large/bold steps with an acceptance that's some stuff's not going to work (and may in fact fail spectacularly). You then learn from what doesn't work and redirect appropriately in the process of reaching a goal. This approach is distinct from a more traditional/cautious approach of doing more analysis, more testing, and more trials on smaller scales with the intent of avoiding spectacular failures in the process of reaching a goal.

As you point out, the process can be successful. As Starlink customers are learning, it can also be painful. Regardless, the comment is fairly applied.

Point being, the MFBT mantra (which Musk has never actually said) is often deployed to criticize Silicon Valley entrepreneurs as reckless and destructive. IMO that is NOT fairly applied. The successful ones get that way by building things.

I also do not think it is a particularly accurate characterization of Musk's actual approach. His biggest achievements, Tesla and SpaceX, are 22 and 23 years old respectively. Both represent sustained, focused efforts to expand the limits of technology and deliver it to market. Further, both are very purpose-driven enterprises.
 
Point being, the MFBT mantra (which Musk has never actually said) is often deployed to criticize Silicon Valley entrepreneurs as reckless and destructive. IMO that is NOT fairly applied. The successful ones get that way by building things.

I also do not think it is a particularly accurate characterization of Musk's actual approach. His biggest achievements, Tesla and SpaceX, are 22 and 23 years old respectively. Both represent sustained, focused efforts to expand the limits of technology and deliver it to market. Further, both are very purpose-driven enterprises.
"Criticism" is in the eye of the beholder. For instance, someone can assess Starship's history of 11 launches, 9 of which ended in complete or partial failure, and opine that this is "reckless and destructive". A different person can opine, "It's bold and possibly achieves faster progress than lengthy component and subsystem tests and large-scale simulations that minimize loss of flight hardware". However, either way you opine, the facts are that a bunch of Starships have been lost in test flights. It is reasonable to describe that as "moving fast and breaking things" (even though yes it was Zuckerburg and not Musk who actually said it) and this attitude of "let's try things and learn from what happens" in what can sometimes seem like a willy-nilly way to an outside observer is a consistent thread in his management style.

So to me it is not at all surprising to see Starlink make seemingly abrupt and dramatic changes in its product offerings (at least from its customers' perspective). It's completely consistent with Musk's style.

That's simply an observation, with no value judgment on whether it's good or bad for his business overall.
 
It is reasonable to describe that as "moving fast and breaking things" (even though yes it was Zuckerburg and not Musk who actually said it) . . . .
Zuck may have said it first, but since then, everybody who wants to sound like an edgy leader at a tech company has repeated it. Trust me. It has it's place, as you point out, but if you only have a hammer, every problem is a nail, and this mantra doesn't work for every problem.
 
Scott mentions our favorite subject at around 22:50. More visibility is good, I guess.

 
Here's what Claude found on Nick Seitz

LinkedIn: linkedin.com/in/nickseitz/He's based in Bel LinkedInlevue, Washington, with 500+ connections. He joined SpaceX in November 2023 as Director of Global Starlink Aviation Partnerships, coming from T-Mobile where he spent 8 years in various leadership roles focused on revenue growth and customer acquisition. THE ORG He also previously worked at Tesla in sales and marketing, and co-founded a company called Drivr.

Email: Following the SpaceX [email protected] format, it would be [email protected]. RocketReach confirms he has 3 emails on file at SpaceX.

His public profile tells you something important about how he thinks. This is a telecom sales executive, not an aerospace engineer. His career path — AT&T Mobility, City Wireless, T-Mobile, Tesla, then SpaceX — is pure commercial revenue optimization. He thinks in ARPU (average revenue per user), churn rates, and tier segmentation. When the PoA poster says "he is not budging," that's a sales leader defending a pricing decision he likely helped design.

What others have said about engaging with him:

A Pilots of America poster stated: "I've gone back and forth with Nick Seitz, Starlink Global Head of Aviation, on LinkedIn. He is not budging." Pilots of America No specific quotes from Seitz were shared publicly — just that he's engaging but not conceding.

On AvBrief, noted in the comments: "I asked their PR department but also sent a note to Seitz. Thanks for sending this. We'll see if they have anything to say." Avbrief No follow-up indicating Seitz responded to the press inquiry either.

His focus is on big deals, not GA. In January 2026, he met with the Crown Prince of Bahrain to discuss Starlink aviation sector development. Worldnews His LinkedIn posts celebrate partnerships with NetJets, Emirates, and Boom Supersonic. He's the guy signing 40+ airline deals. GA pilots paying $50-65/month are not his market — he's building a business aviation and airline connectivity empire.

This is actually useful intelligence for your approach. Seitz isn't the person to pitch a $100/month GA plan to — he's optimizing for airline and bizjet revenue. Lauren Dreyer, who oversees all of Starlink Business Operations including "enterprise customer relationships" and "crisis response," is still your better target for the GA proposal. And whoever is upstream on your support ticket may be closer to consumer product decisions than Seitz's aviation partnerships team is.

The fact that Seitz won't budge on LinkedIn doesn't mean the proposal is dead — it means it needs to reach someone above or adjacent to him. Previous letter went to Dreyer. AOPA's went to Musk. The FCC complaints go to SpaceX legal. Seitz is one node in the network, and he's the node most invested in defending the current pricing because he probably built it.
 
Here's what Claude found on Nick Seitz

LinkedIn: linkedin.com/in/nickseitz/He's based in Bel LinkedInlevue, Washington, with 500+ connections. He joined SpaceX in November 2023 as Director of Global Starlink Aviation Partnerships, coming from T-Mobile where he spent 8 years in various leadership roles focused on revenue growth and customer acquisition. THE ORG He also previously worked at Tesla in sales and marketing, and co-founded a company called Drivr.

Email: Following the SpaceX [email protected] format, it would be [email protected]. RocketReach confirms he has 3 emails on file at SpaceX.

His public profile tells you something important about how he thinks. This is a telecom sales executive, not an aerospace engineer. His career path — AT&T Mobility, City Wireless, T-Mobile, Tesla, then SpaceX — is pure commercial revenue optimization. He thinks in ARPU (average revenue per user), churn rates, and tier segmentation. When the PoA poster says "he is not budging," that's a sales leader defending a pricing decision he likely helped design.

What others have said about engaging with him:

A Pilots of America poster stated: "I've gone back and forth with Nick Seitz, Starlink Global Head of Aviation, on LinkedIn. He is not budging." Pilots of America No specific quotes from Seitz were shared publicly — just that he's engaging but not conceding.

On AvBrief, noted in the comments: "I asked their PR department but also sent a note to Seitz. Thanks for sending this. We'll see if they have anything to say." Avbrief No follow-up indicating Seitz responded to the press inquiry either.

His focus is on big deals, not GA. In January 2026, he met with the Crown Prince of Bahrain to discuss Starlink aviation sector development. Worldnews His LinkedIn posts celebrate partnerships with NetJets, Emirates, and Boom Supersonic. He's the guy signing 40+ airline deals. GA pilots paying $50-65/month are not his market — he's building a business aviation and airline connectivity empire.

This is actually useful intelligence for your approach. Seitz isn't the person to pitch a $100/month GA plan to — he's optimizing for airline and bizjet revenue. Lauren Dreyer, who oversees all of Starlink Business Operations including "enterprise customer relationships" and "crisis response," is still your better target for the GA proposal. And whoever is upstream on your support ticket may be closer to consumer product decisions than Seitz's aviation partnerships team is.

The fact that Seitz won't budge on LinkedIn doesn't mean the proposal is dead — it means it needs to reach someone above or adjacent to him. Previous letter went to Dreyer. AOPA's went to Musk. The FCC complaints go to SpaceX legal. Seitz is one node in the network, and he's the node most invested in defending the current pricing because he probably built it.
So boils down to corporations being corporations. Not a surprise.
 
This is the most active thread on POA? Reminds me why I fell off the other forum I used to follow.
 
This is the most active thread on POA? Reminds me why I fell off the other forum I used to follow.
Why?

I see it like this. In flight internet changes so much for GA. Losing it would be a big step back. Like if your local loses LPV and you have LNAV only.

I get why some people are excited about this outcome.
 
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