PROCEDURES
NORMAL PROCEDURES
STANDARD OPERATING PROCEDURES - STANDARD CALLOUTS
A319/A320 FLEET PRO-NOR-SOP-90 P 1/12
FCOM A to C → 08 FEB 12
COMMUNICATIONS AND STANDARD TERMS
Applicable to: ALL
Standard phraseology is essential to ensure effective crew communication. The phraseology should
be concise and exact. The following Chapter lists the callouts that should be used as standard. They
supplement the callouts identified in the SOP.
These standard Airbus callouts are also designed to promote situational awareness, and to ensure
crew understanding of systems and their use in line operation.
CHECKLIST CALLOUTS
Applicable to: ALL
‐ “CHECK”: A command for the other pilot to check an item.
‐ “CHECKED”: A response that an item has been checked.
‐ “CROSSCHECKED”: A callout verifying information from both pilot stations.
If a checklist needs to be interrupted, announce: “HOLD CHECKLIST AT ___” and “RESUME
CHECKLIST AT ___” for the continuation.
Upon completion of a checklist announce: “__CHECKLIST COMPLETE”.
ACTIONS COMMANDED BY PF
Applicable to: ALL
GENERAL
The following commands do not necessarily initiate a guidance mode change, eg.: selected to
managed/managed to selected. The intent is to ensure clear, consistent, standard communication
between crewmembers.
All actions performed on the FCU and MCDU must be checked on the PFD and ND (eg.: “FL 350
blue”, “FL 200 magenta"). Ensure that the correct FCU knob is used, then verify indications on the
PFD/ND.
SET
The “SET” command means using an FCU knob to set a value, but not to change a mode.
SET is accomplished by only rotating the appropriate selection knob.
Example:
‐ ”SET GO AROUND ALTITUDE__”
‐ ”SET QNH __”
‐ “SET FL __”
‐ “SET HDG __”
MANAGE/PULL
The “MANAGE” command means pushing an FCU knob to engage, or arm, a managed mode or
target.
The “PULL” command means pulling an FCU knob to engage a selected mode or target. Example:
‐ "PULL HDG 090” (HDG/TRK knob is pulled and turned).
‐ “MANAGE NAV” (HDG/TRK knob is pushed).
‐ “FL 190 PULL” (ALT knob is turned and pulled).
‐ “FL 190 MANAGE” (ALT knob is turned and pushed).
‐ “PULL SPEED 250 KNOTS” (SPD/MACH knob is pulled and turned).
‐ “MANAGE SPEED” (SPD/MACH knob is pushed).
Note: If the value was previously set, there is no requirement to repeat the figure.
Simply call e.g. PULL HDG: PULL SPEED: FL PULL.
The VS/FPA knob has no managed function. The standard callouts for the use of this knob are as
follows:
V/S Plus (or Minus) 700 PULL, or
FPA Minus 3 ° PULL (V/S/FPA knob is turned and pulled)
PUSH TO LEVEL OFF (V/S/FPA knob is pushed)
ARM
The “ARM __” command means arming a system by pushing the specified FCU button.
e.g. : “ARM APPROACH”
e.g. : “ARM LOC.”
ON/OFF
The simple ON or OFF command is used for the autopilot, flight directors, autothrust and the bird
(flight path vector).
e.g.: BIRD ON (The HDG-V/S / TRK-FPA pb is pushed.)
FMA
Applicable to: ALL
The PF should call out any FMA change, unless specified differently (e.g. CAT II & III task sharing).
Therefore, the PF should announce:
‐ All armed modes with the associated color (e.g. blue, magenta): “G/S blue”, “LOC blue”.
‐ All active modes without the associated color (e.g. green, white): “NAV”, “ALT”.
The PNF should check and respond, “CHECKED” to all FMA changes called out by the PF.
ALTITUDE
Applicable to: ALL
The PNF calls out “one thousand to go” when passing 1 000 ft before the cleared altitude or FL, and
the PF calls out “checked”.
FLAPS OR GEAR CALLOUTS
Applicable to: ALL
FLAPS' CALLOUTS
FLAPS' CONFIGURATION CALLOUT
1 "FLAPS ONE"
1 + F "FLAPS ONE"
0 "FLAPS ZERO"
The reply will be given when selecting the new flap position.
e.g.:
CALLOUT REMARK
PF "FLAPS ONE"
"SPEED CHECKED" PNF checks the speed:
‐ Above the S or F speed and accelerating (Takeoff)
PNF ‐ Below VFE next and decelerating (Approach)
"FLAPS ONE" PNF selects the FLAPS lever position and replies after checking the blue
number on the ECAM flaps indicator to confirm the correct selection has been
made.
GEAR CALLOUTS
CALLOUT REMARKS
PF "GEAR UP (DOWN)"
PNF "GEAR UP (DOWN)" The PNF selects the L/G lever position and
replies after checking the red lights on the LDG
GEAR indicator to confirm gear operation.
FLIGHT PARAMETERS IN APPROACH
Applicable to: ALL
PNF will make callouts for the following conditions during final approach. Attitude callouts also to be
made through to landing.
‐ “SPEED” if the speed decreases below the speed target - 5 kt or increases above the speed target
+ 10 kt.
‐ “SINK RATE” when V/S is greater than -1 000 ft/min.
‐ “BANK” when bank angle becomes greater than 7 °.
‐ “PITCH” when pitch attitude becomes lower than -2.5 ° or higher than +10 °.
‐ "LOC” or “GLIDE” when either localizer or glide slope deviation is:
• ¼ dot LOC; 1 dot GS.
‐ “COURSE” when greater than ½ dot or 2.5 ° (VOR) or 5 ° (ADF).
‐ “__ FT HIGH (LOW)” at altitude checks points.
FLIGHT PARAMETERS IN GO-AROUND
Applicable to: ALL
During a go-around, the PNF will make a callout for the following conditions:
‐ ”BANK”: If the bank angle becomes greater than 7 °,
‐ ”PITCH”: If the pitch attitude becomes greater than 20 ° up or less than 10 ° up,
‐ ”SINK RATE”: If there is no climb rate.
PF/PNF DUTIES TRANSFER
Applicable to: ALL
To transfer control, flight crewmembers must use the following callouts:
‐ To give control: The pilot calls out “YOU HAVE CONTROL”. The other pilot accepts this transfer
by calling out “I HAVE CONTROL”, before assuming PF duties.
‐ To take control: The pilot calls out “I HAVE CONTROL”. The other pilot accepts this transfer by
calling out “YOU HAVE CONTROL”, before assuming PNF duties.
ABNORMAL AND EMERGENCY CALL OUTS
Applicable to: ALL
ECAM PROCEDURES
1. “ECAM ACTION” is commanded by PF when required.
2. “CLEAR __ (title of the system) ?” is asked by the PNF for confirmation by the PF, that all
actions have been taken/reviewed on the present WARNING/CAUTION or SYSTEM PAGE.
e.g.: CLEAR HYDRAULIC ?
3. “CLEAR __ (title of the system)” is the command by the PF that the action and review is
confirmed. For status page; REMOVE STATUS will be used.
4. “ECAM ACTIONS COMPLETE” is the announcement by the PNF that all APPLICABLE
ACTIONS have been completed.
5. Should the PF require an action from the PNF during ECAM procedures, the order “STOP
ECAM” will be used. When ready to resume the ECAM the order “CONTINUE ECAM” will be
used.
MEMORY ITEMS
The aim of such callouts is to callout the appropriate procedure by calling out, in most cases,
the title of the procedure. This will allow the crew to be aware of the situation and be prepared to
properly react (crew coordination, task sharing and communication).
GPWS
As soon as avoidance maneuver is envisaged.
"PULL UP TOGA"
REACTIVE WINDSHEAR
"WINDSHEAR TOGA"
UNRELIABLE SPEED INDICATION
"UNRELIABLE SPEED"
TCAS
As soon as "TRAFFIC" warning is triggered
"TCAS, I have control"
EMERGENCY DESCENT
"EMERGENCY DESCENT"
LOSS OF BRAKING
"LOSS OF BRAKING"
SUMMARY FOR EACH PHASE
Applicable to: ALL
1
TO REMOVE GROUND SUPPLY
EVENT PF or PNF GND Mech
Initial ground contact GROUND (from) COCKPIT
COCKPIT (from) GROUND
External __ disconnection REMOVE EXTERNAL __
EXTERNAL__ REMOVED
Applicable to: ALL
2
BEFORE ENGINE START/PUSH BACK
EVENT PF PNF
Before start up clearance received BEFORE START C/L
DOWN TO THE LINE
After start up clearance received BELOW THE LINE
BEFORE START C/L COMPLETE
Applicable to: ALL
3
PUSH BACK/ENGINE START
EVENT PF GND Mech.
When ready for pushback, and pushback
clearance received from ATC
GROUND (from) COCKPIT,
CLEARED FOR PUSH
COCKPIT (from) GROUND, RELEASE
BRAKES
Start of push BRAKES RELEASED READY
TO PUSH
When ready to start engines CLEAR TO START ?
CLEAR TO START
STARTING ENG(S)—
When pushback completed SET BRAKES
BRAKES SET
When ready to disconnect (after engine
started, and parameters are stabilized)
CLEAR TO DISCONNECT
(hand signals on left/right)
DISCONNECTING (hand signals on left/right)
AFTER ENGINE START
EVENT PF PNF
All engines started and stabilized and
GND is disconnected
AFTER START C/L
AFTER START C/L COMPLETE
5
TAXI
EVENT PF PNF
When taxi clearance obtained CLEAR LEFT (RIGHT) SIDE
CLEAR RIGHT (LEFT) SIDE
Brake transfer check BRAKE CHECK
PRESSURE ZERO
Flight control check in the following
sequence (can be done before start of
taxi)
FLIGHT CONTROL CHECK
1. Elevators FULL UP, FULL DOWN, NEUTRAL
2. Ailerons/Spoilers FULL LEFT, FULL RIGHT, NEUTRAL
3. Rudder(1) RUDDER FULL LEFT, FULL RIGHT, NEUTRAL
During taxi BEFORE TAKEOFF C/L
DOWN TO THE LINE
Lining up on the runway BELOW THE LINE
BEFORE TAKEOFF C/L COMPLETE
(1) The PNF should follow pedal movement with his/her feet
6
TAXI
EVENT PF PNF
When taxi clearance obtained CLEAR LEFT (RIGHT) SIDE
CLEAR RIGHT (LEFT) SIDE
BrRaAkeK Ec hCeHckECK Flight control check in the following
sequence (the check is possible before
the start of taxi)
FLIGHT CONTROL CHECK
1. Elevators FULL UP, FULL DOWN, NEUTRAL
2. Ailerons/Spoilers FULL LEFT, FULL RIGHT, NEUTRAL
3. Rudder(1) RUDDER FULL LEFT, FULL RIGHT, NEUTRAL
During taxi BEFORE TAKEOFF C/L
DOWN TO THE LINE
TAXI
EVENT PF PNF
Line up on the runway BELOW THE LINE
BEFORE TAKEOFF C/L COMPLETE
(1) The PNF should follow pedal movement with his/her feet
Applicable to: ALL
7
TAKEOFF
EVENT PF PNF
Setting thrust levers to initial stabilization
value
TAKEOFF
Before passing 80 kt THRUST SET
At 100 kt ONE HUNDRED KNOTS
CHECKED
At V1 V1
At VR ROTATE
Gear retraction POSITIVE CLIMB
GEAR UP
GEAR UP
If AP is engaged by PNF AP 1(2) ON
Checklist AFTER TAKEOFF/CLIMB C/L
DOWN TO THE LINE
At transition altitude BELOW THE LINE
AFTER TAKEOFF/CLIMB C/L COMPLETE
Applicable to: ALL
8
MALFUNCTION BEFORE V1 AT TAKEOFF
EVENT CAPT F/O
If GO decision GO
If RTO decision
‐ REV green on EWD
‐ Deceleration
STOP
REVERSE GREEN(1)
DECEL(2)
(1) In case of failure or no positive deceleration, NO REVERSE ENGINE__or NO REVERSE
(2) In case of failure or no positive deceleration, NO DECEL
DECEL callout means that the deceleration is felt by the crew, and confirmed by the speed trend on the PFD. It can
also be confirmed by the DECEL light.
ALTIMETER SETTING CHANGES TO/FROM QNH/QFE-STD
EVENT PF PNF
SET STANDARD
(SET QNH/QFE)
Barometric setting change and
subsequent altimeter cross-check
CHECKED
STANDARD CROSS-CHECKED (QNH/QFE)
PASSING FL__(__FT) NOW
Applicable to: ALL
10
APPROACH AND LANDING
EVENT PF PNF
Approach checklist APPROACH C/L
APPROACH C/L COMPLETE
Activation of approach Phase ACTIVATE APPROACH
PHASE
APPROACH PHASE ACTIVATED
RA alive RADIO ALTIMETER ALIVE(1)(2)
CHECKED
At “GS*” or below GO altitude for NPA SET GA ALTITUDE __FT
GA ALTITUDE — SET,
FAF PASSING__(Fix Name),__FT,
CHECKED
Landing checklist LANDING C/L
LANDING C/L COMPLETE
1 000 ft RA ONE THOUSAND(2)
CHECKED
100 ft above MDA/DH ONE HUNDRED ABOVE
CHECKED
MDA/DH visual reference MINIMUM
CONTINUE
MDA/DH no visual reference MINIMUM
GO AROUND-FLAPS
ONE HUNDRED FIFTY(2)
After touchdown SPOILERS(3)
Ground spoilers extended
REV green on EWD
REVERSE GREEN(4)
Deceleration DECEL (5)
APPROACH AND LANDING
EVENT PF PNF
At 70 kt SEVENTY KNOTS
CHECKED
(1) Crew awareness, crew should now keep RA in scan to landing
(2) PNF monitors pin-programmed auto callout, or announces if inoperative.
(3) If the spoilers are not extended, call NO SPOILER
(4) If no reverse deployment, call NO REVERSE ENGINE__ or NO REVERSE, as appropriate.
(5) DECEL Callout means that the deceleration is felt by the crew, and confirmed by the speed trend on the PFD. It can
also be confirmed by the DECEL light. If no positive deceleration, NO DECEL.
Applicable to: ALL
11
GO AROUND
EVENT PF PNF
GO AROUND decision GO AROUND – FLAPS
Flaps retraction FLAPS—
Gear retraction POSITIVE CLIMB
GEAR UP
GEAR UP
Checklist AFTER TAKEOFF/CLIMB C/L
DOWN TO THE LINE
At transition altitude BELOW THE LINE
AFTER TAKEOFF/CLIMB C/L COMPLETE
Applicable to: ALL
12
AFTER LANDING
EVENT PF PNF
Checklist AFTER LANDING C/L
AFTER LANDING C/L COMPLETE
Applicable to: ALL
13
PARKING
EVENT PF PNF
Checklist PARKING C/L
PARKING C/L COMPLETE