Plane Passenger Shoves Pilot in Terminal

I actually had something similar happen to me at ATL. Walking with my FO to our next gate and a guy walks right into me. He then walks away and I said '*&%$ #$%@&%* to my FO and this clown turns around and gets in my face and asks "is there a problem?!", I said was "yeah you walked into me buddy". Little guy, so guess he was feeling superior that morning. My FO was gonna kill him. lol
 
MauleSkinner said:
How has this changed by permission from the FAA after 9/11? And how is one FA's actions representative of an entire industry?

My guess is the FA feels the same way about all the passengers being morons due to the actions of one or two.
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Let me try to explain. There are always some people in the society who want to control and bully others. And I am pretty they are in the airline industry too. Most of the those everywhere else are restrained while on job due to fear of being disciplined by the superiors. But in the airline industry these people are supported by the captains, unions, airlines ,security forces and pretty much entire system. They know that they will get away no matter what they will do, all they have to do is raise the threat to security stick. If you speak up for yourself to protest then its you vs entire system and all you will get is misdemeanor charges which you will have to explain for the rest of your life. Nobody wants to go through this and as a result most people just shut up and put up with that.
 
blueskyMD said:
Let me try to explain. There are always some people in the society who want to control and bully others. And I am pretty they are in the airline industry too. Most of the those everywhere else are restrained while on job due to fear of being disciplined by the superiors. But in the airline industry these people are supported by the captains, unions, airlines ,security forces and pretty much entire system. They know that they will get away no matter what they will do, all they have to do is raise the threat to security stick. If you speak up for yourself to protest then its you vs entire system and all you will get is misdemeanor charges which you will have to explain for the rest of your life. Nobody wants to go through this and as a result most people just shut up and put up with that.
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I'm sorry for your generally bad experiences. I travel quite a bit, and I find most airline employees are helpful, especially when one doesn't approach them with an attitude (not saying you do so either). I have run into a few bad airline employees, but there are some bad people in every industry. The vast majority were helpful and wanted nothing more than to see my back as they sent me on my way. That's not to say there can't be improvement, but that seems to be more policy than the employees IMO.
 
blueskyMD said:
Let me try to explain. There are always some people in the society who want to control and bully others. And I am pretty they are in the airline industry too. Most of the those everywhere else are restrained while on job due to fear of being disciplined by the superiors. But in the airline industry these people are supported by the captains, unions, airlines ,security forces and pretty much entire system. They know that they will get away no matter what they will do, all they have to do is raise the threat to security stick. If you speak up for yourself to protest then its you vs entire system and all you will get is misdemeanor charges which you will have to explain for the rest of your life. Nobody wants to go through this and as a result most people just shut up and put up with that.
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We've already asked for details in your one bad experience wherein you refused to respond and determine whether or not you messed up in your responsibilities in the matter.

Did you respond to those questions posed? Were you negligent in your duties to your family, which has created a boogie man in your head that wouldn't be there if you'd done your job for them?
 
denverpilot said:
We've already asked for details in your one bad experience wherein you refused to respond and determine whether or not you messed up in your responsibilities in the matter.

Did you respond to those questions posed? Were you negligent in your duties to your family, which has created a boogie man in your head that wouldn't be there if you'd done your job for them?
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I have no idea what you talking about.
 
Cap'n Jack said:
I'm sorry for your generally bad experiences. I travel quite a bit, and I find most airline employees are helpful, especially when one doesn't approach them with an attitude (not saying you do so either). I have run into a few bad airline employees, but there are some bad people in every industry. The vast majority were helpful and wanted nothing more than to see my back as they sent me on my way. That's not to say there can't be improvement, but that seems to be more policy than the employees IMO.
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Absolutely agree.
Last year we took United from EWR - LAX and we had excellent experience. The whole staff was cheerful and courteous.
I am aware that these people have hard life with commutes, layovers and putting up with some nasty people. But that does not mean snap at anyone without reason. Start treating people like customers and if you cant do it then find job in another industry
 
blueskyMD said:
I have no idea what you talking about.
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Aren't you the person who was whining in another thread about family being separated?

Perhaps it was someone else. Their story was a piece of work. Mostly they didn't take responsibility for their own family members.

Well whatever. The whining about airlines is pretty entertaining from this old guy's perspective who used to fly for business weekly. You could tell the clueful and who the clueless tourists who didn't bother to even familiarize themselves with the basics were.

Most of the "rules" about flying on the airlines haven't changed in decades. Passengers haven't gotten any smarter, though. That's for sure.

I "enjoyed" the moron in the center seat in my row hitting on the FA last year. He also seemed to enjoy his music in his headset loud enough that three rows could hear it in cruise. Total idiot.

Being willfully stupid is popular. Most of these incidents start with a "are you really that stupid?" moment.

Of course as an MD you've seen this. The same fools who're bringing you questions from Doctor Oz, and think they'll forego your medical opinion for what they heard Deepak Chopra say.

Not the brightest bulbs in the batch.
 
blueskyMD said:
Let me try to explain. There are always some people in the society who want to control and bully others. And I am pretty they are in the airline industry too. Most of the those everywhere else are restrained while on job due to fear of being disciplined by the superiors. But in the airline industry these people are supported by the captains, unions, airlines ,security forces and pretty much entire system. They know that they will get away no matter what they will do, all they have to do is raise the threat to security stick. If you speak up for yourself to protest then its you vs entire system and all you will get is misdemeanor charges which you will have to explain for the rest of your life. Nobody wants to go through this and as a result most people just shut up and put up with that.
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Ok...you didn't mention any "security" conversation with regard to your issues, nor did you point out anything that changed after 9/11.
 
When I commute I try to board last and deplane last. The main reason is that I'm not a paying passenger, so I shouldn't disrupt the customers. Secondly, it makes putting my bags away and gathering them after the flight a lot easier.

Most people, I sit next to, are mostly considerate and friendly.
 
blueskyMD does make a fair point among the more questionable ones. Airlines today treat passengers like complete crap, even down to the lopsided contracts that insist the customer must follow everything to the letter, but the airline can do whatever they like including removing you from the flight for zero reason (see all the overbooking BS). If you try to follow the "proper channels" for complaining, then they ignore you, BS you, and generally treat you like they think you're a moron.

We then get smug "frequent flyers" on here bragging about how meek and compliant they always are, and that everyone else should just accept being treated like trash as well. It's very odd.

Airlines have only themselves to blame for the fact that the majority of travelers have little patience any more for their shenanigans.
 
On CNN now, they have put the summaries of the officers reports. The officers reports are quite different than the nearby passenger reports... it looks to me like the officers rehearsed their answers, since the passengers all say the passenger did not raise his voice until the officers began trying to remove him.
 
I dunno - their statements may or may not have been rehearsed, but they could also just be repeating what they were told. They didn't see what the guy did until they got on the plane:

>>>
The officers' reports said they were called to the plane in Chicago's O'Hare International Airport because of a passenger "yelling about leaving the aircraft."
<<<
 
jordane93 said:
Maybe I'm just lucky, but in all my years of traveling I've never been treated badly. I guess I put things into perspective and generally don't freak out or scream at gate agents or crew members if there is a delay or cancellation.
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Exactly!! and at the end of the day the situation is not important at all in the grand scheme of things.
 
FloridaPilot said:
Exactly!! and at the end of the day the situation is not important at all in the grand scheme of things.
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That's not compatible with "instant news" and the mass freak-outs that are currently overly-popular.

I can't think of a time when we got newspapers and had no internet when there was an article about something happening on mass transit in another city halfway across the country that didn't kill somebody.

Now I hear about every single passenger kicked off of every single airplane in the land. Gosh. I'm so much better "informed".

People are literally addicted to this instant media from phones crap and having emotional reactions to everything.

I think we always had snowflakes, there was just a lot less information getting to them (so they'd just be an annoyance to their family at home and lose their minds over stupid crap like someone using up all the hot water in the morning) and even less ability for their goofy behavior to leak outside of their family and closest friends.

The number of "column inches" isn't constrained by printing costs anymore and too many folks have no built in or practiced filter mechanisms for it.

Another web article... it must be true! Because it looks like an article of yesteryear. Nice layout. Byline. Little photo of author in the corner like the old well written editorials. Site kinda looks like a newspaper.

Super legit! Let's all freak out about it!

LOL. It's both entertaining and mildly annoying to watch how this works now.
 
Did anyone else get the United Airlines 'apology' emails overnight?
 
Volzalum said:
Did anyone else get the United Airlines 'apology' emails overnight?
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Yes. It was titled "Actions speak louder than words"

Which seemed odd at first, because like any email, it consisted of words. But I do give the CEO credit for sounding humble, contrite, and acting like he might now actually care about the misery that airline passengers experience nowadays.

Just the same, I'll not renew the credit card for United MileagePlus, and I have no desire to take any flight using the half-million miles I've accrued. It's going to take REAL action, not just emails, to make me consider even flying United, much less be proud of it, as was suggested by the CEO in that email, as a goal.
 
denverpilot said:
The number of "column inches" isn't constrained by printing costs anymore and too many folks have no built in or practiced filter mechanisms for it.
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ironymeter2.gif


Nauga,
who typed five words
 
nauga said:
ironymeter2.gif


Nauga,
who typed five words
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Not at all.

Mine don't come from a "news" looking website domain nor masquerade as "news articles", have bylines, nor do I get paid to write them from advertising clickbait garbage on the sites they're found on.

They don't attempt to look in any way like "news". WYSIWYG. If you can't figure out they're words on a discussion forum and not written by a so-called "professional" writer, you've got problems I can't even begin to address.
 
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