I've got a few from my business....
Customer: I need a lamp for my car...
AM88: Okay, which one?
Customer: I'm not sure, but my husband said it has red in it.
AM88: Okay, is that for the front or the rear? (yes, I know it's a taillight, but I'm smart alecking)
Customer: Ummm.. I don't know. I'll call you back.
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Customer: Do you have a steering pump for my F150?
AM88: Sure, what year of F150 and what color is it?
Customer: It's a 2005 and Silver...
AM88: Well, my inventory computer says I do have one but it's out of a red truck, how about $80 with a lifetime guarantee and I can have it ready in a few hours?
Customer: That's a good price, but I think I need one from a silver truck. I'll call you back.
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Customer: I see on Car-Part.com you have a front driveshaft for my 2004 Gr.Cherokee, U-joint style. (rare item, since most of these FDS's are CV jointed)
AM88: Let me verify that for you. In the mean time, how soon do you need it and have you found others out there? (qualifying questions to find out if he's serious about the sale and what my competition might be)
Customer: I've been looking for a week, need it badly, and haven't found one yet.
AM88: Okay, I'm glad you called us. I do still have that. Can you confirm the price you see on your side (my screens show $165, a fair price, but I'm setting him to close at that dollar).
Customer: Sure, I see $165 for that.
AM88: Good... Just give me your name and phone number and I'll write up the order for $165, 6-month warranty, and get you taken care of.
Customer: Wait a sec..... I'm not going to pay that...
AM88: (????!!!!) But you said you needed one quickly, I have it, you saw $165, and
you called me.
Customer: I know, but you junkyards are always trying to rip people off and I'm not going to pay anymore than $50.
AM88: You're at $50, I'm at $165 with 180-day warranty. I'll change my price to $120, sold as is, but that's my bottom dollar.
Customer: I thought you said it was a 6-month warranty?
AM88: Okay, $165 with 6-month warranty.
Customer: That's better...... but I'm still not going to pay more than $50.
AM88: Bless your heart sir, and have a wonderful day.
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Customer: Do you sell parts for Datsuns?
AM88: Not often, but I can find them.... what do you need?
Customer: My mechanic says I need need a twenty-eight ounce steering pump for my 1977 Datsun
AM88: (What the....???) Ummm... I need a bit more info, what type of Datsun?
Customer: Well, he wrote it down for me, let me show you the paper. (hands me the mechanics note)
"Dear Jill. Please go by Denton County Auto Salvage and see if they have what I need to fix your car. Ask them for a 28oz steering pump"
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Customer: I have a 1997 F150 and I something but I don't know what it's called. It's on the front of the engine and goes round and round.
AM88: Oh, one of those! Sure, I got that... usually we get $85, but if can come see me today, I'll discount to $60.
Customer: Wonderful! I'm just up the street and I'll be right there.
(Turns out he needed a fan clutch that I had 12 of at $40 each.)
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AM88: Yes ma'm, I have your part
Customer: How much is it please?
AM88: We'll in the past it was a tad over one million dollars, but let me see what how big of a discount I can arrange...
Customer: What??!?!?? I'm not going to pay that much --click--
And it goes on... There are so many people I encounter that likely are just barely lucky enough to know which pedal to stomp on and what to do with the big round thing in front of them.
Makes me wonder if I've been warped into a bad version of an Abbott and Costello routine
