Garmin Pilot - download troubles

Discussion in 'Cleared for the Approach' started by Rgbeard, Jul 2, 2020.

  1. Rgbeard

    Rgbeard Pattern Altitude

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    My wife's iPad serves as the 2nd copy of Garmin Pilot in the cockpit.

    I'm not always as good about updating it as I am my own iPad.

    So before the weekend is upon us, I grabbed it, and wanted to get it caught-up.

    I'm used to GP's ridiculous "Your downloads are up to date" statement to be followed a minute later by a ton of downloads happening. But I'm not used to what I'm seeing here.

    "Your downloads are up to date" - with blatantly expired databases showing underneath. I let some time pass, so that it could connect, think about itself, and contemplate downloads, but nothing seemed to help. I tried forcing one download (on RHS) and it made no real difference.

    Any ideas?

    See attached image.
     

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  2. eman1200

    eman1200 Touchdown! Greaser!

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    no thoughts. mine will usually just start, eventually. you can try swiping down on that page you're on to refresh the page, 'maybe' that will give it the kick it needs. also check to see if the ipad is currently downloading/upgrading other apps in the background.
     
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  3. Hang 4

    Hang 4 Cleared for Takeoff

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    Is your GP version up to date? I've seen this as well, but always able to get it started, but can't remember how right now. I checked mine and it's all up to date. When all else fails, close the app and try a hard restart of the iPad.
     
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  4. tsts4

    tsts4 Cleared for Takeoff

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    I’ve found with my backup that if it hasn’t been updated in awhile I have to go in and manually initiate the download for each chart and I delete any expired charts while I’m at it.
     
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  5. Rgbeard

    Rgbeard Pattern Altitude

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    I checked, and wifey's iPad has automatic app updates, and it's current.

    I just picked it up again, after having had it on the charger for a while, and re-checked, and it did some navel-gazing, then decided it had 62 updates to process.

    Yayyyy.

    I simply wish the process was either a) a little more swift, or b) at least said - "Evaluating update status".

    For it to tell me that my downloads are up-to-date, is simply a lie that I don't really appreciate. Very similar to status lines that hang at 99% (or worse, 100%) complete, for an hour while the system is ferociously cranking away on *something*.
     
  6. smv

    smv Pattern Altitude

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    Welcome to my hell. This happens every update cycle with my Samsung tablet and has every time since I started using GP 4 or 5 years ago. All I get from "support" is "I have reported it to the development team".

    20200618_125343.jpg 20200618_125320.jpg

    The only way I have found to get around it is to either "Delete All" then "Download All" or select each expired item individually and Delete/Download them one at a time.

    You might notice the Australia Runway Distance Suplement downloaded as well. Yet another "quirk" of the neglected Android version of the app. Random, uncommanded, and unwanted downloads. I have NO idea why it would automatically download Australian data.
     
  7. tspear

    tspear Pattern Altitude

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    My old Samsung had download issues. I think it was because the phone was too slow. On my new phone it has not had any problems. Only issue is it says up-to-date when still calculating.

    Tim

    Sent from my HD1907 using Tapatalk
     
  8. Ryan F.

    Ryan F. Cleared for Takeoff

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    I have definitely noticed that non-iPad users seem to frequently have issues with their EFB during practical test. Not sure if it's the hardware, software, or both. But crashes, database currency, and other difficulties seem to manifest themselves regularly. The iPad EFB users don't ever seem to have any problems.
     
  9. MooneyDriver78

    MooneyDriver78 En-Route

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    I had similar problems when I changed the region I was in. It got confused, like you I had to delete all.