American Airlines scheduling problems

Discussion in 'Hangar Talk' started by JOhnH, Nov 29, 2017.

  1. JOhnH

    JOhnH Touchdown! Greaser!

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    One of my earlier careers was in computer operations for a fortune 100 company. Heads would have rolled if this happened:

    http://www.bbc.com/news/technology-42175166

    Everyone wants vacation during Christmas Holiday? Sure, why not?
     
  2. tspear

    tspear Line Up and Wait

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    Blaming a computer glitch is likely easier than blaming the manager who put in the bad data or requirements.

    Tim
     
  3. Ben

    Ben Pre-Flight

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    I can't believe they let this get to the press. What were they thinking? Just quietly fix it..
     
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  4. frfly172

    frfly172 Touchdown! Greaser!

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    The bean counters are at it again. It’s easy to blame the pilots,who sets the schedules?
     
  5. Larry in TN

    Larry in TN Line Up and Wait

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    Last December their bidding system gave junior pilots Christmas off while it made senior pilot work.
     
  6. Rushie

    Rushie Cleared for Takeoff

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    I'd do it for 150%. I spent most of my youth working weekends and holidays. Seems normal to me.
     
  7. Zeldman

    Zeldman Final Approach

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    Same for me. I was single through my 20s, 30s, and 40s. Worked on holidays and weekends for the extra pay.... I mean so the married guys could be home with their family. First time I got a holiday off felt strange for me.
     
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  8. catmandu

    catmandu Line Up and Wait

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    What if your contract of employment had no provision for such an error by your employer? Would you settle for an ad hoc offer of 150%, if similar situations resulted in, say, 300%? Lots of nits to pick, gonna be interesting.
     
    Last edited: Nov 29, 2017
  9. catmandu

    catmandu Line Up and Wait

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    The weird part of the airline seniority system means that folks in their 50's and 60's are in effect 'new guys' and, having worked holidays and weekends previously at a younger age, now might be in the window to do it again, albeit for more money, but still . . . given the chance not to work . . .
     
  10. mscard88

    mscard88 Touchdown! Greaser!

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    But, they are aware of and know that when they take the job. If they don't know, then they haven't research the job or queried their airline buds.
     
  11. Rushie

    Rushie Cleared for Takeoff

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    Well 300>150
     
  12. JOhnH

    JOhnH Touchdown! Greaser!

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    I think I read that their union contract only permits the 150% limit.
     
  13. mscard88

    mscard88 Touchdown! Greaser!

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    Their union can negotiate a side letter to allow additional compensation, and the company can agree, not agree, or counter. Done all the time.
     
  14. Shepherd

    Shepherd Pattern Altitude

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    Sorry about the double post
    https://www.pilotsofamerica.com/community/threads/american-airlines-glitch.107330/
    I'm convinced this was a hack.
    If I remember correctly (and I may not, it was a long, long time ago) the original airline scheduling system had a diagnostic routine that let us create flights, but didn't include a pilot. We did it that way so it would be obvious, even to management, that is was a dummy test entry.
    Sounds like the routine got carried into the later releases.
     
  15. TRocket

    TRocket Line Up and Wait

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    Agreed. But I would venture to guess they did not intend for it to get out.
     
  16. Ben

    Ben Pre-Flight

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    yeah- I think it got out via the union, when AA asked the union to assist. Instead of quietly assisting, I'm betting they sent out a mass notice and somebody (upset) leaked.

    Only speculative though.
     
  17. mscard88

    mscard88 Touchdown! Greaser!

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    It's the pilot's fault! That's the usual spin.
     
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  18. catmandu

    catmandu Line Up and Wait

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    Interesting, but not what happened. The trips were all assigned to pilots already. A scheduling enhancement tool (controlled by the company) was turned on for the pilots as it does every month. Usually the company tightens manning tolerances (for lack of a better description) to about 99%, requiring pilots to trade one trip for another if they needed to get a particular day off after their initial schedule has been assigned, with 'undesirable' trips (like those over holidays) usually not tradable at all. This particular month, the tolerances were set at 0% for an as yet to be determined reason, which allowed pilots to outright drop any trip they had been assigned, without pay (unless they used a vacation day in the drop process). Thus, all the holiday trips got dropped. Some pilots even decided to take the whole month off.
     
  19. tspear

    tspear Line Up and Wait

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    Like I said above, not a computer glitch but a human factors one.

    Tim
     
  20. Shepherd

    Shepherd Pattern Altitude

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    Wow!
    Any computer can screw up, but it take a human to make it pay off.
     
  21. ARFlyer

    ARFlyer Pattern Altitude

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    Pilot APA Union did the press release. They're saying that the 150% pay is illegal according to the contract as it can't be enforced if pay issues arise. They want a face to face agreement with a approved side letter or they'll tell the pilots to not pick up any flying.

    We got 200% at my place as a "please please don't drop Christmas" gesture. Our group has the ability to change our entire schedule without any restrictions. So typically everyone drops the holidays during the trip trade period.
     
  22. Fearless Tower

    Fearless Tower Touchdown! Greaser!

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    True....and looks like American just posted the Crew Scheduling job on their website....
     
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  23. Ben

    Ben Pre-Flight

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    did they really??
    Wow- good for the union actually. They are right about that- too easy for the company to not honor that arrangement.
     
  24. kayoh190

    kayoh190 Pattern Altitude PoA Supporter

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  25. Fearless Tower

    Fearless Tower Touchdown! Greaser!

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    Yes, really. It was posted Wed night.



    Sent from my iPad using Tapatalk
     
  26. kayoh190

    kayoh190 Pattern Altitude PoA Supporter

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    Looks like the APA and the company came to some kind of agreement. Don’t have any details yet, but the union says it expects all flights to be staffed, so I’m guessing the company did a little better than 150%. We’ll see what happens.
     
  27. JOhnH

    JOhnH Touchdown! Greaser!

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    My guess is they paid off the union, and the pilots will see very little of it.
     
  28. ARFlyer

    ARFlyer Pattern Altitude

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    I've read that they agreed on 200%. So let's say you pick up an average 20 hour 4 day. Your a 5 year A320 Captain at $250/hr.

    You'd make $10,000 for the one 4 day trip. As a maxed out 777 Captain you'd rake in right under $13,000.

    That's just for a low averaged trip of 20 hours!!