wsuffa
Touchdown! Greaser!
I've lost patience with Verizon. Wasted another day sitting home waiting for a tech to arrive to test and try to resolve an intermittant loss of sync on a business DSL line. 5 missed appointments in 30 days on one lousy business phone line with DSL, costing me 25 hours of cooling my heels. At 5 PM the excuse was "the techs had too many other assignments dealing with irate customers, so they'll be there tomorrow". I won't. And even "tomorrow" is no guarantee. The promise that they can "guarantee Monday", but they promised someone today.
It's a sordid story.
In any event, for about the same cost as the phone line and DSL, I can get a business DSL circuit and static IPs from Cox Cable. They have a 2-3 day delay before they can get an install done, but it should be much more satisfactory than VZ.
So, my question for folks here is: ANy of you have Cox high-speed internet? ANy have their business internet? Any issues? Install and tech support reasonably good for those occasions where issues come up? Most importantly, do they keep appointments? ANd is the service reliable?
Thanks.
It's a sordid story.
In any event, for about the same cost as the phone line and DSL, I can get a business DSL circuit and static IPs from Cox Cable. They have a 2-3 day delay before they can get an install done, but it should be much more satisfactory than VZ.
So, my question for folks here is: ANy of you have Cox high-speed internet? ANy have their business internet? Any issues? Install and tech support reasonably good for those occasions where issues come up? Most importantly, do they keep appointments? ANd is the service reliable?
Thanks.