stapler101
Pre-Flight
- Joined
- Feb 1, 2009
- Messages
- 96
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stapler101
Yes, It is me, the guy who, in an earlier post, was really upset with S-tec and my avionics shop over (1) no quote prior to repair (2) auto pilot not fixed.
Chad Howard, flight operations, from Cobham has bent over backwards to make this MORE than right!!
He personally came to my local airport yesterday and flew my plane, verifying that the problem I said existed still existed.
He then took my plane back to Mineral Wells to have the computer "rebuilt" completely at no charge AND he made an adjustment for the cost of fuel that I had used in going back and forth to the avionics shop on my purchase of a GPSS unit that they are installing in the plane.
When all is done I will have a fixed auto pilot with new GPSS.
i could not be happier with the effort made to satisfy my problem.
Thanks to Chad Howard, Robert DuRall and Joe Howard!
Chad Howard, flight operations, from Cobham has bent over backwards to make this MORE than right!!
He personally came to my local airport yesterday and flew my plane, verifying that the problem I said existed still existed.
He then took my plane back to Mineral Wells to have the computer "rebuilt" completely at no charge AND he made an adjustment for the cost of fuel that I had used in going back and forth to the avionics shop on my purchase of a GPSS unit that they are installing in the plane.
When all is done I will have a fixed auto pilot with new GPSS.
i could not be happier with the effort made to satisfy my problem.
Thanks to Chad Howard, Robert DuRall and Joe Howard!