ScottM
Taxi to Parking
- Joined
- Jul 19, 2005
- Messages
- 42,529
- Location
- Variable, but somewhere on earth
- Display Name
Display name:
iBazinga!
I have had a cellphone for 20 years. I was an early adopter, and not once in those 20 years have I ever had the experience of a regular person getting service, I always had the latest and greatest phone with all the features unlocked, all the accessories, and access to stuff that consumers never see.
But yesterday I had a regular person experience.
In mid December, just before my Florida trip, my cellphone broke. The keyboard driver went bad and half the keyboard would not work. I have been using a regular phone ever since and miss my smart phone which was running on T-Mobile.
So I started the process to acquire a replacement. With the current state of re-organization and the splitting off of my sources into their own company this proved to be impossible. So for the first time I had to order a phone through normal channels. That was ok, but as I started to review my options and all of the things I was going to have to do to the phone to get onto T-Mobile I finally said the heck with it and I'll switch my operator to AT&T. They will do all the work and once I get an account perhaps I can figure a way to get a hold of the highly prohibited iPhone as a replacement.
So I started to order the replacement with AT&T and decide to switch my number. I had experience with number portability as one of the groups I chaired was responsible for developing parts of the feature. I even wrote some of the layer two signal flows to make it happen. So this could be the great big get even of my career if this does not work. Just as an FYI I am always been on the advanced technology side where I have responsibility to get new technology out into the field but none of the accountability if it does not work. A great place to be I might add.
So I fill out the form and submit the order.
24 hours later I get an email from AT&T telling me the phone has been shipped and that I am to follow the directions to get my number transferred.
I get to my office yesterday and the phone is sitting on my desk. I open it, put the battery in and start charging it up while I review what I fear are complicated directions.
Instead they say to call an 800 number, have my phone number, IMEI, and SIM ID available. So I set all that up and start the call.
First, do I speak English, yep, then I am asked to select the option, I hit the right button and they ask is this a number transfer. So I say yes and I am prompted to enter my 10-digit phone number. I do that and I get an auto responce to wait 5 mintues and then turn on the phone and it will be working. 'Yeah right ' I think to myself.
10 minutes later I turn on my phone and much to my surprise it is working!!!
30 minutes later I have it provisioned to my enterprise email and synched with my calendar and contacts!!! Woo Hoo I am back in business!!!
Kudo to AT&T that it all worked very easily.
Geesh this celluar stuff actually works!!
But yesterday I had a regular person experience.
In mid December, just before my Florida trip, my cellphone broke. The keyboard driver went bad and half the keyboard would not work. I have been using a regular phone ever since and miss my smart phone which was running on T-Mobile.
So I started the process to acquire a replacement. With the current state of re-organization and the splitting off of my sources into their own company this proved to be impossible. So for the first time I had to order a phone through normal channels. That was ok, but as I started to review my options and all of the things I was going to have to do to the phone to get onto T-Mobile I finally said the heck with it and I'll switch my operator to AT&T. They will do all the work and once I get an account perhaps I can figure a way to get a hold of the highly prohibited iPhone as a replacement.
So I started to order the replacement with AT&T and decide to switch my number. I had experience with number portability as one of the groups I chaired was responsible for developing parts of the feature. I even wrote some of the layer two signal flows to make it happen. So this could be the great big get even of my career if this does not work. Just as an FYI I am always been on the advanced technology side where I have responsibility to get new technology out into the field but none of the accountability if it does not work. A great place to be I might add.
So I fill out the form and submit the order.
24 hours later I get an email from AT&T telling me the phone has been shipped and that I am to follow the directions to get my number transferred.
I get to my office yesterday and the phone is sitting on my desk. I open it, put the battery in and start charging it up while I review what I fear are complicated directions.
Instead they say to call an 800 number, have my phone number, IMEI, and SIM ID available. So I set all that up and start the call.
First, do I speak English, yep, then I am asked to select the option, I hit the right button and they ask is this a number transfer. So I say yes and I am prompted to enter my 10-digit phone number. I do that and I get an auto responce to wait 5 mintues and then turn on the phone and it will be working. 'Yeah right ' I think to myself.
10 minutes later I turn on my phone and much to my surprise it is working!!!
30 minutes later I have it provisioned to my enterprise email and synched with my calendar and contacts!!! Woo Hoo I am back in business!!!
Kudo to AT&T that it all worked very easily.
Geesh this celluar stuff actually works!!