Since July, I’ve been going back and forth with the FAA medical team at a regional office. They’d ask for information and I provided it to them within the time period required.
My latest first class medical was issued on 1/31/2020, so it was considered issued after 60 days from the exam date.
Fast forward to my latest letter. Letter dated 8/29/2020, stating they needed more information from me. I gathered over 200 pages of medical records related to a surgery I had in 2018 that was disclosed, but not disqualifying. I had AOPA review the records, and then sent via overnight to the regional office on 10/21/2020. They received it and signed for it on 10/22/2020. So, the information was received 54 days after the date of the letter, which was within the 60 days required.
On 10/30/2020, I did a check on the website and found my medical information was missing. Puzzled, I called the regional office and was told I was denied for “failure to provide requested information”. After further research, the admin at the FAA who I spoke with said they did indeed receive the information on the 22nd, but due to the large amount of pages sent it to OKC for scanning. Now due to the storms in OKC, they are running 30 days behind.
I was hoping for some accountability and help from the regional office. Clearly this was a clerical issue and they even admit receiving the documents in time. But the admin said I won’t get my medical back until my documents are read and approved by the flight surgeon. According to her, if the surgeon reviews the records and wants even more information, the medical won’t be reinstated until that process is complete.
My concern is I submitted the information timely. The FAA knows this. They even admit they got the documents in time. They said it was an automatic system generated letter, but still refuse to help.
AOPA told me apparently this is happening to a few of their members as well, so I’m not the only one.
Any thoughts? How do I get the FAA to reinstate the medical cert in the interim. Had they “received” the information on time, the medical would still be good while I go through this process. The denial or revocation wouldn’t have occurred.
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My latest first class medical was issued on 1/31/2020, so it was considered issued after 60 days from the exam date.
Fast forward to my latest letter. Letter dated 8/29/2020, stating they needed more information from me. I gathered over 200 pages of medical records related to a surgery I had in 2018 that was disclosed, but not disqualifying. I had AOPA review the records, and then sent via overnight to the regional office on 10/21/2020. They received it and signed for it on 10/22/2020. So, the information was received 54 days after the date of the letter, which was within the 60 days required.
On 10/30/2020, I did a check on the website and found my medical information was missing. Puzzled, I called the regional office and was told I was denied for “failure to provide requested information”. After further research, the admin at the FAA who I spoke with said they did indeed receive the information on the 22nd, but due to the large amount of pages sent it to OKC for scanning. Now due to the storms in OKC, they are running 30 days behind.
I was hoping for some accountability and help from the regional office. Clearly this was a clerical issue and they even admit receiving the documents in time. But the admin said I won’t get my medical back until my documents are read and approved by the flight surgeon. According to her, if the surgeon reviews the records and wants even more information, the medical won’t be reinstated until that process is complete.
My concern is I submitted the information timely. The FAA knows this. They even admit they got the documents in time. They said it was an automatic system generated letter, but still refuse to help.
AOPA told me apparently this is happening to a few of their members as well, so I’m not the only one.
Any thoughts? How do I get the FAA to reinstate the medical cert in the interim. Had they “received” the information on time, the medical would still be good while I go through this process. The denial or revocation wouldn’t have occurred.
Sent from my iPhone using Tapatalk