dnhill
Pre-Flight
I suppose that I have become used to crappy service for products and when great service happens, I seem surprised. I had a knob on my Dynon autopilot module malfunction and it was well out of warranty. I called up expecting an expensive, lengthy repair and was told they would send out a replacement unit overnight, just send the old one back as an exchange. I only had to pay for shipping.
The pricing for the Dynon equipment is relatively low to begin with, so I must admit that I was expecting high repair costs. The tech was friendly and wanted to keep the airplane downtime at a minimum.
I suppose their service department doubles as a marketing department, because if I ever upgrade, it will be Dynon again.
The pricing for the Dynon equipment is relatively low to begin with, so I must admit that I was expecting high repair costs. The tech was friendly and wanted to keep the airplane downtime at a minimum.
I suppose their service department doubles as a marketing department, because if I ever upgrade, it will be Dynon again.