Bose repairs

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Let'sgoflying!

Touchdown! Greaser!
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Feb 23, 2005
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Dave Taylor
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What is the situation on Bose headset repairs,
8? yo A20’s, just want them gone through, cleaned up, tested, one may not be anc-ing properly.
The website offers no details on options or pricing.
When searching, non-oem repair sites popped up, they any good?
 
I've used Terry at KC headsets twice with excellent results (one Lighstpeed and one DC). Very nice guy and does excellent work.
 
I needed a cable repair on my A20. Flat fee of $225.00 including the shipping label. Got it back within 7 days. Came back like new with new headband pads, batteries, ear cups, etc. Did this about a month ago.
 
I bought my Bose from Sportys 9 years ago. Twice I dropped them off at sportys and they sent them to Bose for a repair. First time they came back from Bose in new condition and no charges, not even shipping and fast.
Second time they came back like new and fast but there was a $225.00 charge that I paid to sportys. Both times it only took about a week until I got them back. Both times Bose shipped them to my home.
I use mine a lot in several planes, so lot's of wear and tear.
 
Another satisfied customer of KC headsets here. He just repaired a Bose X for me. Great work and great communication.
 
Sounds like their service is on par with all the other headset manufacturers. A flat fee of $225 is low if you need a total overhaul.
 
BrianM said:
Another satisfied customer of KC headsets here. He just repaired a Bose X for me. Great work and great communication.
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Terry repaired my Bose X last month so they still are repairable. Agree with great communication and work.
 
My Bose A20 just broke the pointy end off of the mic plug. Is the best option to use the $225 full Bose repair or is there a cheaper way to just replace the mic plug?
 

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you can replace the plug yourself with simple tools and solder.... you can also find a local TX or stereo (if any exist still) of electric or ham radio or electric guitar shop......
 
To replace the plug I would have to cut the old plug off since it is molded to the wire. Then the mic and speaker wires would be different lengths. Not sure I want to do that. I guess I will send it to Bose for a refurb. Thx everyone.

Leo
 
Not sure about A20 but on the old Bose X the entire plug cord is replaceable, just two screws at the earcup and it unplugs. You can even switch it to the opposite side if you want. On my set one side went out so I borrowed the cord from another guy's set and confirmed it was not a cord or plug problem. I then found a pair of replacement speakers but it turned out to be far more difficult to replace than what I was anticipating. I ended up buying a refurbed set off eBay and decided to get one with the panel powered cord because I always worried about the AA batteries leaking when the plane sat for a month or two over the winter. I wired in a Limo plug and really like it. They come on as soon as I hit the avionics master. There are lots of used cords on eBay (at least for the X)
 
Silvaire said:
I always worried about the AA batteries leaking when the plane sat for a month or two over the winter.
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Alternate Solution 1: https://www.amazon.com/dp/B0D53L32HW
Alternate Solution 2: https://www.ikea.com/us/en/p/ladda-rechargeable-battery-hr06-aa-1-2v-50504692/
Alternate Solution 3:
LITHIUM-100-LEAK-PROOF.jpg
 
I be just got my repaired Bose A20 back from Bose. Looks good and works fine.
 
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