Should still be under warranty, right?
They will not unfortunately do to not having the mounting brackets installed.Should still be under warranty, right?
This muffler is an official part from Evektor. We asked them to send us everything needed to install a new exhaust system as the existing system was a DIY job. They told us we needed the muffler, four downpipes and four clamps.
However, it appears that there is additional hardware that we were not made aware of at time of order. See attached photo.
View attachment 98201
Oh I know. Champion gave 12 Months / 500 hrs, or 24 months from manufacture date on a new Slick mag and harnesses, so figured it was worth a shot…In this hobby? LOL This ain't the automotive market bruh.
So, for clarification, the OP ordered new parts, incorrectly installed them (didn't use support hardware) and now the muffler is cracked from not having the correct hardware installed.
Am I missing something here?
So I don’t believe blame can be placed entirely on one party. I had an A/P work with me on installing the exhaust. The rotax exhaust systems and generally most exhaust systems are only supported by the tubes coming from the engine.He asked for all the parts for a new install. But it's still probably on him for not understanding which parts where needed in the first place and understanding that the parts needed to be there. That's part of the due diligence. Easy mistake to make.
So I don’t believe blame can be placed entirely on one party. I had an A/P work with me on installing the exhaust. The rotax exhaust systems and generally most exhaust systems are only supported by the tubes coming from the engine.
The manuals we have are lacking. The only place we have that shows those brackets is on a page in the spare parts catalog. And unfortunately spread a section away from the muffler and exhaust pipes.
We specifically told Evektor that we didn’t have a stock exhaust and sent them pictures. We even talked to two other people with Evektor’s and it was unfortunately missed.