Yet anothe AFSS Issue...

[AWACSEng]

Today after I landed, I attempted to cal FSS via cell phone to close my flight plan. My phone is a 405 area code and I am in a 907 area code. I received the message that the number I dialed could not be reached from my calling area. I checked and rechecked to make sure I dialed the correct number and I had. I was under the impression that the 1800wxbrief number could be dialed from anywhere with any phone. Anyone else ran into this?

 

[TMetzinger]

Nope, but it could indicate a temporary problem with your carrier or the phone provider for AFSS.

 

[AWACSEng]

Don't think it's the phone. What's weird about the phone is even though it's from an out of state area code, i can dial local numbers without an area code. When I got home, I called FSS via land line and had no problems.

 

[ScottM]

Sounds as if the local cell company has a provisioning problem in their database. Lots of luck getting it fixed.

I run into those every once and a while. The helpless desk will not have a clue what you are talking about and will not know how to write up. It may never get to a tech that actually knows the engineer that can fix it.

Just curious did you dial 1-800..... or just 800?

 

[AWACSEng]

1-800. Hmmm, maybe I should try without the 1.

EDIT: Same result. Eh, guess another reason to buy a handheld. I just renewed my contract with the out of state number, too. Oh well.

 

[AWACSEng]

As it turns out there is an alternate phone number listed for the Kenai FSS. Works just fine and is the same automated menu as if I dialed 1800wxbrief.