Maybe installation problems caused the failure of the audio panel, because Garmin has a failsafe mode, if properly installed that takes the failed audio panel out of the circuit and you are connected directly to com 1. If this was not working then look at your installer not the unit, because if the garmin was not installed properly than what makes you think the PS would be.
from the manual:
FAIL-SAFE OPERATION
If there is a failure of the GMA 345 or when power is not applied, a fail-safe circuit connects the pilot’s headset and microphone directly to the COM1 transceiver. Audio is not available on the speaker during Fail-safe operation.