Two issues....first, when someone gets hired by the TSA, is their common sense automatically deleted? Next, I realize the TSA, like far too many govt agencies, invoked the classic knee-jerk reaction to photographs, but someone high up needs to understand that there are situations, such as this one, where a photograph is reasonable.
The TSA has had far too many publicized events where actions by TSA screeners both on and off the job were criminal offenses. Either the TSA gets its act together and performs useful background checks or accept the consequences that there are travelers that will not tolerate the stupidity.
More important, isn't there anyone at the TSA PR department that understands how stupid it looks when something like this happens, and tries to provide some sort of common sense training? Even just to call a supervisor (as if that's an improvement...)
I have the distinct impression that the local school where I volunteer did a better background check, and all they wanted was my drivers license. I assume it only checks Colorado felonies & misdemeanors, and not other states. But even for CAP, it was an FBI check on the fingerprints. We won't mention what I've gone thru for various tickets...