I first contacted Bruce two years ago to see if it was possible for me to get a Third Class Medical. I frankly thought it was not, but after browsing this site, I decided if anyone could help, it was Dr. Chien. It wasn’t simple or easy, but Bruce encouraged me through every step of the process. And, after some months of effort, my certificate arrived. And after just a little more effort, I passed my private checkride this week. I encourage anyone who has certificate issues or doubts to contact Dr. Chien, follow his counsel to the letter, and if it can be done, you’ll get there. Dr. Chien, thank you again, I’ll always be grateful for your help!