Marc Whisman
Filing Flight Plan
- Joined
- Feb 21, 2017
- Messages
- 5
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Display name:
Marc Whisman
Hi all, just an FYI. 18 months ago I purchased a Switchbox 2g to power my engine preheat system. I started having problems with the unit a couple of months later, and I was unable to test or call it to activate the heater. I was still able to activate it with the Android app (I don't have any ios devices) so I kept using it. It wasn't 100% reliable but it mostly worked. Last month it started failing to turn on when I used the app, so I called Phillip Angert and he attempted to resolve the problems over the phone. I finally decided to send it in for repair, which Phillip said would be done free.
When I inquired about sending it in, Phillip notified me that the repair would not be free, and the minimum charge would be $100 plug shipping both ways. He also said the maximum repair would be $150 plus shipping.
Since the cost was so high, I decided to look for alternatives, especially since so many people have had similar problems with reliability. I found that Reiff preheat systems was recommending fstllc for their heat system. Fst is a veteran owned company and their cell phone switch control is made in America. 2 big pluses in my book! Carl the owner can be reached at: 262-412-7580 or you can google them for their web site.
regards
~Marc
When I inquired about sending it in, Phillip notified me that the repair would not be free, and the minimum charge would be $100 plug shipping both ways. He also said the maximum repair would be $150 plus shipping.
Since the cost was so high, I decided to look for alternatives, especially since so many people have had similar problems with reliability. I found that Reiff preheat systems was recommending fstllc for their heat system. Fst is a veteran owned company and their cell phone switch control is made in America. 2 big pluses in my book! Carl the owner can be reached at: 262-412-7580 or you can google them for their web site.
regards
~Marc