Our hearts go out to everyone feeling the impact of Hurricane Sandy. Rest assured, we at Verizon Wireless are working diligently to help in any way we can.
Our first priority is to ensure that our network is there for you when you need it, and our team will not stop until we have restored our network to pre-storm performance.To assist residents and emergency responders, we are deploying phones, computers, wireless devices, charging equipment, accessories and other resources to the hardest hit areas.
We've also been working to ensure that customer support is available when and where you may need it. Here's how:
•Residents in impacted areas are invited to come to any open Verizon Wireless store for support and free device charging. Use our
store locator to find one nearby
•Customer service centers are up and running at
800-922-0204
•
VerizonWireless.com is available for 24 x 7 account support
In addition, Verizon Wireless is providing free device charging, domestic calls, and other services to the general public, regardless of whether they are our customers, at:
Verizon Wireless mobile stores currently located at**:
•Staten Island, New York – 2945 Veterans Road West
•Sea Girt, New Jersey – 1334 Laurel Avenue
•Howell, New Jersey – 4813 US Highway 9
Finally, Verizon Wireless has deployed Mobile Wireless Emergency Communications Centers, which include computer workstations, wireless phones, tablets and other devices, at the following locations:
•Staten Island, New York – NYPD, 489 Midland Avenue
•Toms River, New Jersey – High School North, 1221 Old Freehold Road
•Toms River, New Jersey – High School East, 1225 Raider Way
We realize that this message cannot reach everyone who needs assistance, and encourage you to share it if you are able to do so.
From everyone in the Verizon Wireless family to yours, we wish you a safe recovery during this challenging time.