wbarnhill
Final Approach
According to the Northland Cable tech, everything I know is wrong! Among these:
- Broadband routers will confuse cable modems, causing them to go offline randomly!
- Packet loss is common with broadband routers as well!
- 27dB SNR on the downstream signal is perfectly acceptable, regardless of the fact that Motorola states anything below 30dB can cause connection and data problems.
- I must be lying about my modem going offline because their servers never recorded my modem going offline.
- Speed tests are wholly unreliable, because the servers may not have the capacity to support my downstream.
- The diagnostic information on the modem is none of my concern (regardless of the fact that they've given me the wrong config file before, giving me 1.5 meg service while I was paying 3 meg prices)
It's a good thing the tech came by to set me straight.
Where's that phone number for Sprin...er, Embarq (I hate that name...)...
- Broadband routers will confuse cable modems, causing them to go offline randomly!
- Packet loss is common with broadband routers as well!
- 27dB SNR on the downstream signal is perfectly acceptable, regardless of the fact that Motorola states anything below 30dB can cause connection and data problems.
- I must be lying about my modem going offline because their servers never recorded my modem going offline.
- Speed tests are wholly unreliable, because the servers may not have the capacity to support my downstream.
- The diagnostic information on the modem is none of my concern (regardless of the fact that they've given me the wrong config file before, giving me 1.5 meg service while I was paying 3 meg prices)
It's a good thing the tech came by to set me straight.
Where's that phone number for Sprin...er, Embarq (I hate that name...)...