Pa28-140
Pre-takeoff checklist
- Joined
- Dec 6, 2009
- Messages
- 192
- Location
- Kansas City suburb
- Display Name
Display name:
Gordon Shumway
Since I can never seem to find the right charts available to buy when I want them (last minute), I subscribed to several of the IFR enroute charts at Sky Sectionals (www.skysectionals.com). I downloaded the first set fine but never received a login or notification that new charts were available for download prior to the next cycle. Actually, there is no place to login on their site.
I emailed SkySectionals using their online form requesting assistance. Their site advises that they will answer promptly. I have now emailed four times over the last three weeks with no response. I was able to dig through my archived emails and found a link that actually let me download current charts. There was absolutely nothing in that email that indicated to continue to use that link. Quite the contrary, it said the link expired in nine days.
A couple of questions: #1 is that the only way to access charts? Using an old email? I don't always have my laptop available and would occasionally like to use another computer to download. #2 Does their customer service always suck this bad? #3 Is there another vendor that offers a similar service? I think I'm done with these guys.
Thanks in advance for all responses.
I emailed SkySectionals using their online form requesting assistance. Their site advises that they will answer promptly. I have now emailed four times over the last three weeks with no response. I was able to dig through my archived emails and found a link that actually let me download current charts. There was absolutely nothing in that email that indicated to continue to use that link. Quite the contrary, it said the link expired in nine days.
A couple of questions: #1 is that the only way to access charts? Using an old email? I don't always have my laptop available and would occasionally like to use another computer to download. #2 Does their customer service always suck this bad? #3 Is there another vendor that offers a similar service? I think I'm done with these guys.
Thanks in advance for all responses.