Got a call from the network monitoring & backup company this morning - told me their NOC could not reach my firm's servers. Since it all gets delivered on fiber, means phones down, too. Hustled to office, got there and when one of my staffers said "everythings down ," I said "I know," as I headed to the server/telecom closet. My Office Manager said, "Of course you knew, I emailed you about it." Precious.