Rant Adobe

Discussion in 'Technical Corner' started by pmanton, Feb 7, 2017.

  1. pmanton

    pmanton Line Up and Wait

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    I purchased Acrobat-7 some years ago and found it fit my needs nicely. Recently I had a crash and needed to re-install it. After re-installation I find that it cannot be activated and Adobe expects me to purchase a new version. When I purchased it there was no expiration date on the DVD. Damn Adobe all to hell. Ransom ware-----Pay me or you can't access your 337s.

    Bah Humbug
     
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  2. RJM62

    RJM62 Touchdown! Greaser!

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    I rely heavily on Adobe software, and I'm starting to hate them almost as much as I hate Google. I 'm becoming more and more convinced with every update that the newest releases of their software are designed by people who never actually used it.

    I recently had to uninstall several new versions of their software and reinstall old versions because the new revisions were so buggy as to be unusable. But they still bill me every month for the subscription, of of the benefits of which is supposed to be that I always have access to the new versions. The problem is that the new versions are ****, and they don't allow most of the software to be purchased outright anymore. You're stuck with the subscription -- forever.

    I was raised in Brooklyn back in the days when the Mafia had their hands into everything. But I've never met a worse bunch of racketeers than Adobe. One of my goals for this year is to find replacements for every Adobe product I use.

    Rich
     
  3. Jeff Oslick

    Jeff Oslick En-Route

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    Every version of Acrobat after 9 has been a disaster.

    I'm swearing less at the current DC version than I used to, but I think it is mostly out of a Stockholm-syndrome like reaction.

    I agree, the designers never tried to use it.
     
  4. Palmpilot

    Palmpilot Touchdown! Greaser!

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    Class action suit?

    Small claims court?
     
  5. 172andyou

    172andyou Pre-takeoff checklist

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    Small claims court to sue Adobe for not continuing to support seven year old software. Good luck...
     
  6. Palmpilot

    Palmpilot Touchdown! Greaser!

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    No, that's what the class action would be for. I wouldn't expect a small claims court to do anything more than award him a refund of the money they charged him for the new version of software, for breach of contract.
     
  7. iflyvfr

    iflyvfr Cleared for Takeoff

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    Adobe is forcing everyone to the cloud, which then forces me to pinhole my proxy server. Grrrrr. Just today we finished up remediating all the old versions of adobe that was on PCs causing Nessus hits in the hundreds. Agreed that DC seems to get us mostly where we need to be for now but we had to add some open source PDF stuff for a few of the one off users. Their grab for market share is understandable - if they can lock you into their product, why wouldn't they? But it's still antithetical to what I'm trying to do to secure my borders.
     
  8. 172andyou

    172andyou Pre-takeoff checklist

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    Class action suit against Adobe for not continuing to support seven year old software. Good luck...
     
  9. Palmpilot

    Palmpilot Touchdown! Greaser!

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    No, class action for breach of contract. As he said, the product had no life limit specified when he bought it, so there was no warning that they would unilaterally disable the ability to reinstall it. I agree that they're not required to continue to provide support in the sense of continuing to provide updates, but they should have at least upheld their promise to provide activation service, or else provide a one-time update to remove the activation requirement from the software.

    I suspect that the main problem with the idea would be finding enough similarly-situated customers to make it worthwhile for an attorney to pursue it.
     
    Last edited: Feb 17, 2017 at 1:54 PM
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  10. 172andyou

    172andyou Pre-takeoff checklist

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    No, the main problem is that the case doesn't have a leg to stand on. You want software to be something that it isn't.

    Have him post the EULA. Betcha a tank of avgas that it specifies a support period. Probably two years. Two is less than seven. Some EULAs specify much shorter periods, perhaps 90 days. 90 days is also less than seven years. If he wanted software that would be supported forever then he should have declined the EULA and returned the software seven years ago. He didn't.

    This case would get laughed out of court.
     
  11. pmanton

    pmanton Line Up and Wait

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    I didn't want any "support" I just didn't want it disabled!!~!~!
     
  12. 172andyou

    172andyou Pre-takeoff checklist

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    Part of support is the system for validating license keys, which apparently doesn't exist anymore.
     
  13. Palmpilot

    Palmpilot Touchdown! Greaser!

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    I agree that reading the EULA would be necessary.
     
  14. Let'sgoflying!

    Let'sgoflying! Touchdown! Greaser!

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    Is there truly no OpenAdobe yet?
    LibreAdobe?
     
  15. wsuffa

    wsuffa Touchdown! Greaser!

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    And a pretty good chance that it requires mandatory arbitration, not court action....

    I avoid Adobe. Even photo and video stuff I've moved to open source.
     
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  16. RJM62

    RJM62 Touchdown! Greaser!

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    I'm in the process of doing the same. What do you like? My needs are relatively simple and everything I work on eventually winds up on the Web. I use mainly Fireworks and Premiere Pro now. I use maybe one percent (if that much) of the latter's capabilities.

    The only task for which I can't find any replacement at all is working with legacy Fireworks PNG files. Once Fireworks ****s the bed and stops working altogether on new Windows releases, I will cancel my Adobe subscription altogether and get a waiver on the early cancellation fee. If Adobe won't do it, AmEx will; and if AmEx won't, then I'll take Adobe to court. Fireworks is still part of the package. When it ceases to work, then the value of the package will have been substantially dimished from what I agreed to.

    Rich
     
  17. wsuffa

    wsuffa Touchdown! Greaser!

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    I use GIMP and Shotcut. There are other alternatives to Shotcut that folks like, but Gimp is pretty well known as a photoshop alternative.
     
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  18. SkyHog

    SkyHog Touchdown! Greaser!

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    Everything Offends Me
    Acrobat 7 released in 2005. Dollars to doughnuts there was not a EULA in the current sense because software developers hadn't started their ******** subscription model business yet
     
  19. RJM62

    RJM62 Touchdown! Greaser!

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    I've been using GIMP for years, but it won't open the layers in Adobe's proprietary Fireworks PNG format. Shotcut I have installed and have used a bit. Thanks.

    Rich
     
  20. Let'sgoflying!

    Let'sgoflying! Touchdown! Greaser!

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  21. RJM62

    RJM62 Touchdown! Greaser!

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    Yeah, I think that may actually go way back to the later editions of StarOffice. I know that it's been part of OpenOffice for years. It's limited, but if all you have to do is export a document created in any of the supported formats into PDF format without any of Acrobat's more advanced capabilities, it works very well.

    Microsoft also has a PDF printer. So do the full versions of the software drivers for many physical printers and scanners. Usually the PDF printers are accessible to all programs, not just the ones that installed them.

    Long story short, if all one needs to do is export documents into PDF, there are many ways to do it besides Acrobat.

    Rich
     
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  22. wsuffa

    wsuffa Touchdown! Greaser!

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    Yes, and there are a few stand-alones like CutePDF that work well.