Problems with Cessna Pilots Association (CPA)

4

4RNB

Cleared for Takeoff
PoA Supporter
Joined
May 24, 2016
Messages
1,392
Display Name
4RNB
In July of 2024 I sold my Cessna plane. In December I received a renew offer for my CPA membership and/or magazine and submitted to cancel these. I continued to get the magazine, the most recent of which was a few days ago. I signed onto the CPA site, confirmed that both my membership and magazine show as "pending cancellation" but not being cancelled. I submitted screenshots to the online support along with my request for cancellation and refund. Nothing happened. Today I called the published CPA support number during the published support hours but got rolled to voicemail. I have not received a return call and both of these things still show as "pending cancellation". I removed my credit card info.

Does anyone have any pointers on how to deal with the CPA to get these things cancelled and refunded?
 
4RNB said:
In July of 2024 I sold my Cessna plane. In December I received a renew offer for my CPA membership and/or magazine and submitted to cancel these. I continued to get the magazine, the most recent of which was a few days ago. I signed onto the CPA site, confirmed that both my membership and magazine show as "pending cancellation" but not being cancelled. I submitted screenshots to the online support along with my request for cancellation and refund. Nothing happened. Today I called the published CPA support number during the published support hours but got rolled to voicemail. I have not received a return call and both of these things still show as "pending cancellation". I removed my credit card info.

Does anyone have any pointers on how to deal with the CPA to get these things cancelled and refunded?
Click to expand...

Try posting on their forum.
 
If you paid by credit card auto renew and followed their cancellation procedure, you can open a dispute with the card issuer.
 
yes your credit card dispute process (online, 5minute job) is the best option.
Have all your notes ready to type in, some will accept images ("cancellation attempt Dec __, 2024"), shouldn't be a problem.
I used to read how many aviation organizations contracted out their publications and memberships to companies in that business (with similar effects) so it may be no bad reflection on CPA (CPA is probably a victim of sorts too)
 
Does anyone post on their forums anymore? I've been a member 3 years and it doesn't seem like there's any action, especially on the 182 subs. On the other hand, I am a member of another type club which probably has 1/10th the number of airframes as the 182, and we have several AP/IAs answering questions, lively forums and interesting discussions. I really don't understand it.
 
LWGII said:
Does anyone post on their forums anymore? I've been a member 3 years and it doesn't seem like there's any action, especially on the 182 subs. On the other hand, I am a member of another type club which probably has 1/10th the number of airframes as the 182, and we have several AP/IAs answering questions, lively forums and interesting discussions. I really don't understand it.
Click to expand...

It did not seem to have much activity, I've never used them. But I did see Paul New show up on recent topics.
 
LWGII said:
Does anyone post on their forums anymore? I've been a member 3 years and it doesn't seem like there's any action, especially on the 182 subs. On the other hand, I am a member of another type club which probably has 1/10th the number of airframes as the 182, and we have several AP/IAs answering questions, lively forums and interesting discussions. I really don't understand it.
Click to expand...
Cessna Pilots Society has the most activity for the Cessna singles
 
Still no reply from them. Called and emailed again.

Get on the stick Ben Ruth!
 
Try using their customer service chatbot if they have one, those are always super helpful at resolving issues.
 
You must log in or register to reply here.
Back
Top