gismo
Touchdown! Greaser!
Sunday I broke the screen on my iPhone 5 so today I went to a "non corporate" ATT store and got a iPhone 6 to replace it. At the store the tech tried to backup my old iPhone to the cloud but quit when the display said it would take multiple hours. He disabled some of the backups and tried again with the same result. At that point I noticed that most if not all of my contacts were loaded into the new phone. Then he connected both phones to a transfer device and initiated a copy.
After leaving the store I discovered that all my contacts were duplicated 3 or 6 times and several other configuration items weren't set properly, and my Notes are missing completely.
At home I synced my old phone with iTunes (USB connection), transferred purchased apps, and did a backup of the phone. Then I connected the new phone and tried to sync my it but iTunes won't recognize it. I then updated iTunes on my laptop and tried again with the same (lack of) results
Questions:
1) Is there an easy way to edit the duplicate contacts out of my new phone?
2) What do I need to do to make the new iPhone visible to iTunes on my computer?
3) When I attempt to backup the old iPhone to the cloud (one item category such as Calendar at a time I get popup question asking if I want to merge my data with what's already in the cloud. I suspect that if I do that the cloud will end up with even more duplicates. Is there any way to check what's in the cloud except to sync my new phone with it?
4) Should I just delete everything in the cloud and backup the old phone again?
After leaving the store I discovered that all my contacts were duplicated 3 or 6 times and several other configuration items weren't set properly, and my Notes are missing completely.
At home I synced my old phone with iTunes (USB connection), transferred purchased apps, and did a backup of the phone. Then I connected the new phone and tried to sync my it but iTunes won't recognize it. I then updated iTunes on my laptop and tried again with the same (lack of) results
Questions:
1) Is there an easy way to edit the duplicate contacts out of my new phone?
2) What do I need to do to make the new iPhone visible to iTunes on my computer?
3) When I attempt to backup the old iPhone to the cloud (one item category such as Calendar at a time I get popup question asking if I want to merge my data with what's already in the cloud. I suspect that if I do that the cloud will end up with even more duplicates. Is there any way to check what's in the cloud except to sync my new phone with it?
4) Should I just delete everything in the cloud and backup the old phone again?