Let'sgoflying!
Touchdown! Greaser!
the dvd drive on my Tecra M8.
12 mo ago, the drive would not burn a dvd. Couple hours of tech support and I had to send it off for a drive replacement. When it came back it worked fine. I don't burn many dvds or play discs much so didn't notice a problem. Til last week, it would not burn a dvd. Wouldn't burn a cd. Won't play a dvd.
Tech help (6 calls) could not fix. They removed the upper and lower filters. Uninstalled the drive, reinstalled, rebooted. All new updated drivers. No change. Finally got through to "Level II " tech help tonight, (which was promised on first callup) no joy. They remote manipulated my computer to change the resolution etc (messing up the desktop), but it did not help. See error message.
So her conclusion was we need to swipe the HD clean and if that doesn't work send it in for another new disk drive.
(Warrantee til 2011)
Toshiba Tecra M8,
The disk drive is a Mat****a DVD-RAM UJ-852S
WinXP home
using mainly WMP
have tried all sorts of disks including brand new nonpirated hollywood DVDs, brand new blank DVDs (Imation) -R and +R
Did find a known problem thread on a computer forum about this DVDdrive but the fix did not work.
Error messge when installing a blank DVD is "The drive is not capable of burning"
12 mo ago, the drive would not burn a dvd. Couple hours of tech support and I had to send it off for a drive replacement. When it came back it worked fine. I don't burn many dvds or play discs much so didn't notice a problem. Til last week, it would not burn a dvd. Wouldn't burn a cd. Won't play a dvd.
Tech help (6 calls) could not fix. They removed the upper and lower filters. Uninstalled the drive, reinstalled, rebooted. All new updated drivers. No change. Finally got through to "Level II " tech help tonight, (which was promised on first callup) no joy. They remote manipulated my computer to change the resolution etc (messing up the desktop), but it did not help. See error message.
So her conclusion was we need to swipe the HD clean and if that doesn't work send it in for another new disk drive.
(Warrantee til 2011)
Toshiba Tecra M8,
The disk drive is a Mat****a DVD-RAM UJ-852S
WinXP home
using mainly WMP
have tried all sorts of disks including brand new nonpirated hollywood DVDs, brand new blank DVDs (Imation) -R and +R
Did find a known problem thread on a computer forum about this DVDdrive but the fix did not work.
Error messge when installing a blank DVD is "The drive is not capable of burning"