Have picked out a Dell laptop and now I'm chatting with "Aakanksh" from Dell about pricing. Dell sent me a flyer for "Black Friday in July" special "up to 50% off!" Despite pointing this out, Aakanksh has so far refused to budge more than 10%. Not sure how motivated s/he is by commission. Have noted that I am ready to give him/her a credit card number, "want to complete a laptop purchase promptly!" haha sort of like they do when I am still researching. During presales, I sent him/her a snap of my 5/5 star rating of his/her chat (I would have any way, the info was well done and helpful). Next I will ask about his price matching program which Dell advertises, having picked out a competitive laptop to show him/her (similar and cheaper but with some features I don't like, and lacking some I need). I won't be a dikc about it, but Dell is offering these things (the special, the price-matching) so they should come forth about it. Think I will have any luck? Dish your most effective bargaining tactics.