Lockheed Martin AFSS improvements

TangoWhiskey

Touchdown! Greaser!
Joined
Feb 23, 2005
Messages
14,210
Location
Midlothian, TX
Display Name
3Green
Home Airfield
KJWY - Mid-Way Regional
At the AOPA Summit in Fort Worth, I stood through a thirty minute overview of some new features LM Flight Service (www.afss.com) has recently added, and was very impressed. They still don't have the interactive 'watch in the web while talking to a briefer', but check these things out that you may not have known about:

- QuickActivate and QuickClose. Enable these on your profile, and you'll get an email with a QuickActivate link after you file your flight plan. Before takeoff, right before you put your phone in Airplane mode, open the email and tap the link. No other info required, just tap the link, and your flight plan is opened. No need to switch to FSS after departure and report your time off and open your flight plan verbally. Opening your flight plan via the QuickActivate link also causes them to email you a subsequent QuickClose link. When you land, click the link and your flight plan is immediately closed. Simple. Cool.

- with current methods, if you file an IFR flight plan via ForeFlight or DUATS, AFSS doesn't receive it at all. They only get VFR flight plans. So if you file via DUATS/FF for an IFR flight, then call for an updated/abbreviated briefing, they don't have any details about your flight. On VFR flights, they don't get the route, just the departure and destination locations. This makes us pilots feel like they "lost" our flight plan or route details, but it is strictly a system limitation. The only way they get IFR flight plans is if you call and brief/file with them directly.

- as a follow on to the previous point, they have developed a web services XML API for developers to use, and are currently working with all the major app / EFB vendors to integrate, which allows apps to send all flight plans to FSS, then IFR ones get forwarded to ATC, to close this gap. FSS also gets full route details this way, to provide better service. The API also allows apps to retrieve weather, NOTAMS, etc.

- you can now opt in for text/email updates of new critical information that comes in after your briefing but before you depart, when those changes affect your route of flight. Destination airport closes due to an accident? New CWA or TFR issued that impacts your route? You can get notified.

- they've added SE-SAR (Surveillance Enhanced-Search and Rescue). Here's how that works: if you have a satellite based messaging device like SpiderTracks (many others are supported as well), AFSS will get an alert for signal lost or panic button pressed, and initiate SAR immediately, knowing your track and last known position (the device vendor shares position information with AFSS if you enable that in your profile at the device vendor's site). You can opt out for any specific flight you don't want monitored. Scenario described was a 3 hour cross country where you crashed a half hour after departure.... With traditional flight plan monitoring, it's going to be at least another 3.5 hours before they even start calling around to locate you, and another hour after that before they start coordinating SAR. And they still won't know exactly where to look. With SE-SAR, you'll get much faster response... They'll start coordinating within ~15 minutes of loss of signal.

- if your satellite based device supports messaging, you can also opt in for critical alerts (TFR, CWA, Sigmets, Airmets, etc.) via that device and receive them in flight.

- choose to opt in and they will contact you with a text message first, with auto reply capability, if you forget to close your flight plan, before they start making your spouse/family/FBO worry. "Did you make it safely to KFCM? Reply YES to close your flight plan!"

Finally, check out their new enhanced briefing format online... Very cool and new things coming mid November. Walks you through information filtered for your route... Highlights critical information. Buries those less critical (but still available). Now, you can see easily that runway 9/27 is closed until 7pm and there are three 2000'+ towers unlit without those getting lost in five pages of minutiae. ALSO, check out how they graphically depict how the weather will change along your route, and the +/- 1 hour trend along your route... Makes it really easy to see how leaving a half hour earlier or waiting an hour later might make your flight better/worse.
 
- with current methods, if you file an IFR flight plan via ForeFlight or DUATS, AFSS doesn't receive it at all. They only get VFR flight plans. So if you file via DUATS/FF for an IFR flight, then call for an updated/abbreviated briefing, they don't have any details about your flight. On VFR flights, they don't get the route, just the departure and destination locations. This makes us pilots feel like they "lost" our flight plan or route details, but it is strictly a system limitation. The only way they get IFR flight plans is if you call and brief/file with them directly.
This has always been the case and in fact, they don't get the VFR plans either until right before the p-Time. Plans filed in advanced with DUAT have always only be accessible via DUAT and plans filed with FSS have only been accessible by FSS.

Thanks for the other updates, it does seem LM is trying hard.
 
This has always been the case and in fact, they don't get the VFR plans either until right before the p-Time. Plans filed in advanced with DUAT have always only be accessible via DUAT and plans filed with FSS have only been accessible by FSS.

Thanks for the other updates, it does seem LM is trying hard.

Agreed Ron. Didn't mean to imply this was new, bit sets the stage for the subsequent point. There are also a lot of pilots out there that don't understand the current system limitations, so it was worth reiterating.
 
Thanks Troy. Great info. I saw a blurb on this on AOPA's weekly video but appreciate the additional detail.
The quick open/close option should help some pilots file VFR flight plans that previously didn't and just went with FF (well, I know of one at least...)
 
I've been suggesting the quick open and close feature for awhile, but wish they'd do it via text messaging since that seems to be more accessible in low altitude flight. They also need and "extend my time" feature for when you find yourself running behind.

But this is a great start.
 
Looks like the EasyActivate and EasyClose services go live November 11. I will definitely be teaching my students to use these features. Much better to activate on the ground when you can rather than being distracted trying to reach FSS in the air on those initial solo xc flights.
 

Details are under Help, Announcements when on their Pilot Portal page.

You can also use this link to set up an account or access your existing one. https://www.lmfsweb.afss.com/Website/

One benefit of this is you will be creating a profile for yourself that attaches details about you and your aircraft to your phone number(s), including mobile, home, and any others you might use to phone in to speak to a briefer. With an active profile, you can speed up the conversation by not having to say who you are, your tail#, etc. The Caller ID system they use will pre-populate that info on their screen.

For those in the North Texas area, look for announcements of pilot tours of the FSS facility near Alliance Airport. It is highly informative and gives you a better appreciation for what the folks do for us.
 
Played around with their system last night. I think I'll change the way I enter IFR flightplans to using their system. The briefing format is quite good and I like the ability to make revisions over the phone. Looks like they added those features outside of the FAA contract, competition from tablets etc. is paying off.

When is the DUAT/DUATS contract up ? Could this a play by LM to get the direct access money into their budget ?
 
Played around with their system last night. I think I'll change the way I enter IFR flightplans to using their system. The briefing format is quite good and I like the ability to make revisions over the phone. Looks like they added those features outside of the FAA contract, competition from tablets etc. is paying off.

When is the DUAT/DUATS contract up ? Could this a play by LM to get the direct access money into their budget ?

You are right... They said in the Summit briefing that these changes weren't mandated by contract, but were proactive efforts to do better (and likely to get their contract renewed).
 
Looks like the EasyActivate and EasyClose services go live November 11. I will definitely be teaching my students to use these features. Much better to activate on the ground when you can rather than being distracted trying to reach FSS in the air on those initial solo xc flights.

I've been asking for this as a text feature, glad to see they are doing something towards that goal.

This is especially important where FSS does not answer up on the radio, as in "around here" and the have an RCO on a local mountain peak!
 
Back
Top