IT: The Story of the FIrst Troubleshooter

Discussion in 'Technical Corner' started by flhrci, Sep 22, 2019.

  1. flhrci

    flhrci Final Approach

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    Spiceworks is making some good IT videos.. This one is a western.

     
  2. denverpilot

    denverpilot Tied Down

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    Hmmm meh. Spiceworks, double meh. LOL
     
  3. MuseChaser

    MuseChaser Line Up and Wait

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    Much funnier IMHO, and much shorter...

     
  4. denverpilot

    denverpilot Tied Down

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    Closer to reality.



    Was neat tech until everyone went virtual. Nowadays you just replace the server — or if you’re into such things, the containers running on servers.

    Or just launch some code in Lambda and don’t even bother having a server for some things.

    If you have the cash.
     
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  5. alfadog

    alfadog En-Route

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    I enjoyed that one. Try restarting the telegraph :)
     
  6. flhrci

    flhrci Final Approach

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    I like that one! Pretty good.
     
  7. flhrci

    flhrci Final Approach

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    A double meh from you? DO TELL! lol
     
  8. denverpilot

    denverpilot Tied Down

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    Expensive if you don’t use their free stuff. The discovery and constant polling tends to bring down whole networks, it’s set way too aggressive by default. Helpdesk software is mediocre at best. Very Windows centric, can’t handle Mac or Linux very well.

    Just a whole lot of meh, “it could be great but it isn’t” with Spiceworks. Lots of places get sucked into it by their “free” offer and it gets entrenched and you can’t even eradicate it with fire after that. Not even for much better tools.
     
  9. Kenny Phillips

    Kenny Phillips En-Route

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    Welcome to the real world; there are about 43,000 computers at the company for which I do contract work. There are fewer than 1,000 that aren't Microsoft based.
     
  10. jesse

    jesse Administrator Management Council Member

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    Not all companies are the same. My organization does not have a single installation of Windows desktop or server, both of which are prohibited by corporate security policy.
     
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  11. denverpilot

    denverpilot Tied Down

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    Yeah, we’re about 2/3s Windows and we’ve considered ripping it out of the call center. If we could break a few people’s serious addictions to Outlook (we eradicated Exchange before I even worked for the company and then went to GSuite later on the back end), the largest company of the six would save quite a bit of money in useless licensing costs.

    Linux and a locked down browser would be fine in that group.

    Prohibiting windows by policy is pretty damn rare though.

    The biggest problem with Apple to this day is still their complete lack of centralized management built into the OS. Apple needs to take everything in JAMF and move it into the OS and optionally integrate it with iCloud so it can be done even when machines aren’t on the corporate network(s). Microsoft has had the local ability for decades and cloud ability for years now.

    Linux... ain’t any better... so it doesn’t get high marks in that regard. But we purposefully choose to buy products that work on Linux wherever possible because our few Linux desktop users are wicked bright folks and bring a lot to the table in whatever department they work for. Their contributions to the bottom line are usually big.

    That used to go for Mac users also before they became a fad. Nowadays, developers on Macs and creative types add to their productivity, but managers and sales just want them to be seen with them. They usually don’t do anything with the Mac they couldn’t do with a chromebook. LOL.

    Oh yeah, we looked at chrome desktops for the call center also, but that was problematic for a number of reasons. Would ALMOST work though.
     
  12. IK04

    IK04 Cleared for Takeoff

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    That Suse video was pretty good for a geeky production. A little bit long, though.

    7/10, would watch again...
     
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  13. chartbundle

    chartbundle Cleared for Takeoff

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    I remember one place I worked one of the high level managers got a top of the line MacBook Pro and only used it to run Boot Camp with Windows.
     
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