FSS “modernization”

Discussion in 'Flight Following' started by Diana, Mar 6, 2005.

  1. Diana

    Diana Final Approach

    Joined:
    Feb 21, 2005
    Messages:
    6,169
    Location:
    Southwest MO
    Display Name:

    Display name:
    Diana
    Now that Lockheed Martin has won the contract, change is in the air. How do you think it will change? Do you think consolidation of the FSS facilities will have a negative or a positive effect? Do you think we will really get an improvement in services?
     
  2. Let'sgoflying!

    Let'sgoflying! Touchdown! Greaser!

    Joined:
    Feb 23, 2005
    Messages:
    15,710
    Location:
    west Texas
    Display Name:

    Display name:
    Dave Taylor
    Its going to get just like it is now, calling any other huge impersonal business whose only concern is the bottom line. You will get at least 2 minutes of automated telephone prompts, and if you are not cutoff, and if you are able to find a selection out of the 24 available that gets you to a living human, the $3.00 per hour person answering from the India will spend the next 5 minutes verifying your personal information and seeing if you truly have the right to be calling, and then they will take a few minutes to give you a sales pitch to upgrade your present access and finallly when you get to ask your questions, they will have no ability to help you whatsoever IF you can understand their dialect.
    There, how's that for a sunshiney Sunday morning lift-you-up?

    Sorry I have been dealing with a bunch of said companies lately... But I am not really optimistic about the change with AFFS... I think we have it so good now but we have no idea that we do.
     
  3. wsuffa

    wsuffa Touchdown! Greaser!

    Joined:
    Feb 22, 2005
    Messages:
    21,693
    Location:
    DC Suburbs
    Display Name:

    Display name:
    Bill S.
    Gotta agree with Dave here. The push will be to try and force us to use DUATS, although in some areas (DC, for example), you MUST file with FSS. It's cheaper with DUATS.

    Sorta like calling one of the credit card companies. Ever notice that the list of options DOES NOT list an option to talk to someone. But you can press "0" and get a human.....
     
  4. Brian Austin

    Brian Austin En-Route

    Joined:
    Feb 14, 2005
    Messages:
    2,961
    Location:
    Phoenix, AZ
    Display Name:

    Display name:
    Brian Austin
    I thought the contract had some sort of performance guarantees built into it?
     
  5. wsuffa

    wsuffa Touchdown! Greaser!

    Joined:
    Feb 22, 2005
    Messages:
    21,693
    Location:
    DC Suburbs
    Display Name:

    Display name:
    Bill S.
    Ever dealt with a Government contractor?
     
  6. Brian Austin

    Brian Austin En-Route

    Joined:
    Feb 14, 2005
    Messages:
    2,961
    Location:
    Phoenix, AZ
    Display Name:

    Display name:
    Brian Austin
    No, but I've BEEN a government contractor. We took those performance requirements seriously. I guess that's not the norm, huh?
     
  7. wsuffa

    wsuffa Touchdown! Greaser!

    Joined:
    Feb 22, 2005
    Messages:
    21,693
    Location:
    DC Suburbs
    Display Name:

    Display name:
    Bill S.
    Not IMNSHE. (Lessee, that'll get me dinged for acronyms). OK, try again. Not in my not so humble experience. When I did some gov't contracting, we took 'em seriously, too. But I also saw the big guys (and the folks that won this one are big) get away with a lot. There's probably some financial penalty built in, with the ultimate death penalty of revokation, but that only comes after a long, lengthy appeal process. If they made extra money by cutting corners, then the penalty may work out to be a wash.

    I'm very cynical after seeing how the game is really played.... :(
     
  8. cherokeeflyboy

    cherokeeflyboy Line Up and Wait

    Joined:
    Mar 6, 2005
    Messages:
    719
    Display Name:

    Display name:
    Cherokeeflyboy
    dont think much is going to change at first, The afss specialists are being offered jobs
    so the same people will be briefing you. Some good some bad most jjust doing the best they can with OLD equipment
     
    Last edited: Mar 6, 2005
  9. lsimonds

    lsimonds Pre-Flight

    Joined:
    Feb 25, 2005
    Messages:
    78
    Location:
    Texas
    Display Name:

    Display name:
    Lisa Simonds
    I think comparing the service offered by low-density FAA towers before and after contracting should give an idea. The biggest challenges (IMO) AFSS briefers have had were outdated equipment and the morale-buster of wondering what their fate was for some years now. I'll be surprised if the service isn't better with Lockheed Martin.