flyingcheesehead
Touchdown! Greaser!
I just got our club insurance policy renewed by Avemco.
As much as I hate the insurance industry, we've had good experience with Avemco. This was no exception.
We got our renewal notice in December, but I couldn't get the other club officers to give me the required paperwork until last week. (We updated our bylaws, and they weren't sure which copy was the previous "current" copy so they could update it properly. )
Avemco had sent us a notice of nonrenewal in January due to the missing paperwork, but they got everything quoted and ready overnight so that our policy (which was due to expire on 3/8) didn't lapse. Everyone I've ever dealt with there has been exceedingly helpful and friendly.
In today's customer service climate, there's a lot o' bitchin' to be done... I just wanted to pass along one of the few GOOD customer service experiences.
As much as I hate the insurance industry, we've had good experience with Avemco. This was no exception.
We got our renewal notice in December, but I couldn't get the other club officers to give me the required paperwork until last week. (We updated our bylaws, and they weren't sure which copy was the previous "current" copy so they could update it properly. )
Avemco had sent us a notice of nonrenewal in January due to the missing paperwork, but they got everything quoted and ready overnight so that our policy (which was due to expire on 3/8) didn't lapse. Everyone I've ever dealt with there has been exceedingly helpful and friendly.
In today's customer service climate, there's a lot o' bitchin' to be done... I just wanted to pass along one of the few GOOD customer service experiences.