Recent content by victor

Sure! Finding this thread was part of the motivation behind fighting their scam. First of all, I denied causing the damage I then explained to them that there is a flaw in their claim (being that their parking is public and anyone could have done this AFTER I returned the car. Also, none of...

YES! VICTORY! Claim dropped!

I think they failed to respond to the BBB complaint after my counter-reply to their statement on BBB. BBB closed it as satisfied!! The company is currently working on the complaint I put in AG... I have not received any reply for months, do I assume that the matter is settled and they no longer...

It has been ages, have not heard from them at all after filing the BBB and SG AD complaints. Also I noted that I am in touch with a lawyer regarding all matters and all communication has to be either through email or I will record it if over phone.

They replied to the BBB complaint, of course I did not accept their boilerplate response. They cited the contract and that the claim is legit, they further explained the cost by mentioning it took 3 days in the car shop (eq. to 3 days of lost rental). Total B.S. I replied mentioning that the...

What does it mean if Purco refuses to respond to BBB? I have not heard from SD AG yet. Yes, I hope so too and given how obvious their scam is I would not be surprised if they are flooded with complaints

I told them I won't talk on the phone and will have to do this over email. Not only that, but have you seen their parking? It is publicly accessible and there is no one around. I flew in August and used Delta

Ah!!! Now they "want to talk over the phone." I will update soon (of course, won't take their call..)

I pretty much mention "The car was not damaged during my rental" in every email I send. I already filed complaints and my communication with them is confined to email. However, they have not been very negotiable as they were with you, i.e. I have not received calls asking me to drop the...

They cover Avis, National, Alamo, Thrifty, and Dollar. I never had any issue with Avis, so I believe this could be a Rapid City Hertz thing. Anyhow, this is the damage that costs above 1000 dollars to repair: http://i.imgur.com/nmSRa.jpg http://i.imgur.com/tEDnZ.jpg I am not an auto repair...

I just filed complaints at the BBB and SD AG. I am also looking for an attorney, I would rather pay ten times that amount for an attorney then pay them a single penny for damage I have not caused. They are taking advantage of people. Just curious, what happens if I decide NOT to pay their fee at...

I told them that I did not cause the damage and it might have been before or after I returned it since their hertz parking lot is public and unmonitored. I also explained that the dent is a lot less costly and did not require over a thousand dollars and more than a week of lost rental. They took...

Hi Jim N and all, Earlier this month I rented a car from Hertz in Rapid City for less than two days. I was in my car almost all the time and made sure to park it safely and away from vulnerable parking spaces. I returned my car to their lot, which is open to public. I did not notice any damage...