They cover Avis, National, Alamo, Thrifty, and Dollar. I never had any issue with Avis, so I believe this could be a Rapid City Hertz thing. Anyhow, this is the damage that costs above 1000 dollars to repair:
http://i.imgur.com/nmSRa.jpg
http://i.imgur.com/tEDnZ.jpg
I am not an auto repair...