denverpilot
Tied Down
I want to like them. Their business SIP service is flawless once set up.
But after sending them four tickets for four related projects and all required documents on 1/5 and now up to four separate techs calling me to figure it out — and project number 1 isn’t yet completed — I’m pretty much ready to throw heavy objects at the next idiot who calls who can’t find the documents sent three times now. Or who say they’re wrong after three of those people have asked for various corrections to documents THEY wrote and locked the PDF fields on.
And I really like our Comcast rep. He’s the cousin of our neighbor. He’s gone dead silent. He knows they’ve completely screwed the pooch on this.
But after sending them four tickets for four related projects and all required documents on 1/5 and now up to four separate techs calling me to figure it out — and project number 1 isn’t yet completed — I’m pretty much ready to throw heavy objects at the next idiot who calls who can’t find the documents sent three times now. Or who say they’re wrong after three of those people have asked for various corrections to documents THEY wrote and locked the PDF fields on.
And I really like our Comcast rep. He’s the cousin of our neighbor. He’s gone dead silent. He knows they’ve completely screwed the pooch on this.