Cingular customers

[Dean]

If you are a Cingular wireless customer and have auto pay or use the *pay option, check your bank account, Cingular double dipped this week, if you don't catch it, they won't say anything. I was told it could take as long as 5 business days to get my money back.

 

[ScottM]

This is why I do not use autopay for anything.

For some people this could have caused some check bounces. Is Cingular going to take responsibility for that?

 

[Dean]

For some people this could have caused some check bounces. Is Cingular going to take responsibility for that?

Yes, I was told that if I had any charges due to their mistake, they would pay them.

 

[Michael]

Cingular service was unreliable out here, si i called to cancel service, they said i had a contract which is true, but aren't they required to live up to their end of the contract by providing reliable service? they didn't think so. so i had to pay 250 bucks to buy out my contract. switched to sprint, and besides their phones breaking every other week their service has been great for my needs.
on another note. i was not going to renew with aopa this year, but received a new card yesterday....auto rebilled.
sigh.