It's probably safe to say that any company that is going to go to the effort to bring a product like this to market is going to make sure it works well. And I'm sure they'd provide references for their satisfied customers.
I'm not an HVAC engineer, but in residential systems, a fair rule of thumb for power consumption is about 7 amps at 240V per ton of cooling. 12,000 BTUH is 1 ton, so that works out to about 1,700 Watts. 1,700 W / 28 V = 61 A or so. And that's running load Amps, starting current is going to be quite a bit higher. Plus there's going to be some current draw for the condenser fan and the evaporator fan.