Recent content by EGPWS

Update: I just heard back. I don't think full justice was done but I'll take what I can get. All this could have been resolved and it would have been a lot easier had they simply agreed to contact refunds on my behalf while at the gate counter.

I know this forum is Pilots of America but lets be honest here, it is not scalable solution for everyone to learn to fly their own airplane. Even if it was, would you really want the average Joe to be flying his own plane? And what about international flights? Overseas travel? At the same time...

I concur. But I also know how the real world works and I'm trying to be a reasonable man. AA never called me. The only thing I ever got from them was an email stating flight is canceled and that IF I had any questions that I could call the 800 number. I did call the 800 number numerous...

They should have some buffer space, to "allow for contingency"... You know, in case all of a sudden they decide to cancel a flight out of the blue.

1) Well they haven't responded to my online request for customer service either. I got an automated canned message from a "Sean Bentel", and no way to reply back. 2) I'm not asking them to perform miracles. Understood that they don' t have spare planes sitting around in case of cancellations...

I found this forum when doing a google search for "american airlines sucks" and found this: http://www.pilotsofamerica.com/forum/showthread.php?t=55680

It wouldn't have made a difference if I booked a first class ticket. The was only one other flight from DFW to SEA that night and it was all full, even the first class on that flight.

I live in Dallas, going to Seattle to visit a friend on the weekend. Driving is out of the option. It was either that or Love Field. I had set up alerts, AA emailed me all the way up to one hour prior to boarding that everything was "on time" then suddenly emailed me stating that flight was...

Is it really the customers fault that the airline gladly offers one day schedules? Take the money up front, even charging for premium seats, and then when they can't deliver, tell the customer too bad you are screwed?

What do you mean by "BS"? This happened last Friday. Are you insinuating that I made this up? https://soundcloud.com/user832863127

But when newbie airlines like Harmony airlines came around and tried to cater to a segment of the flying public that cared about these things and were willing to pay a premium for it, companies like AA ran them to the ground by intentionally underpricing/undercutting their routes. AA has an...

What happened to the golden age of air travel? I remember reading about hypersonic passenger planes on Popular Science back in the day. What happened? Planes aren't getting any faster, aren't getting any bigger, and Airlines aren't getting any friendlier. Why does AA have to pack every...

AA canceled my flight at the very last moment, ruined a one-day trip that I had meticulously planned months ahead of time, AA refused to rebook me even on sister carriers or non-direct routes, and then AA refused to offer any refund or credit back and then had the audacity to proceed to continue...